Client Spotlight: Cockpit Arts

In our client spotlight series we highlight interesting events and the people behind them. Get in touch if you would like to apply to take part.

This week we sat down with Alice from Cockpit Arts, the UK’s only creative business incubator for craftspeople. In their award winning studio they house up to 170 small businesses. They hold some extremely cool open-studio events where they showcase amazing work. We saw some photos from their events and absolutely had to find out more.

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What are your events about?

Cockpit Arts’ Open Studios events happen twice a year – Summer and Christmas – over two weekends, when the doors are open to the public. Visitors can buy direct from London’s very best craftspeople, talk to them about their work and see behind the scenes of these amazing small businesses. Cockpit’s makers are represented in renowned stockists such as Liberty’s, Egg, Heal’s, Tomfoolery, The New Craftsmen, The British Museum and represented at prestigious shows including Decorex, The Goldsmiths’ Fair, Chelsea Flower Show and Collect. The Christmas event is our main fundraising event for the year as Cockpit Arts is a registered charity and an award-winning social enterprise; it does not receive regular government grants and is largely self-funding. Funds donated by individuals and organisations enable Cockpit to fulfil its social mission to support and promote independent craft businesses. Tickets on the door cost £6 at Holborn (which includes free entry at Deptford) or £4 for Deptford only. Advance tickets (for a two-weekend visit) are available at £5 through Ticket Tailor.

How did it all start?

Cockpit Arts started life in 1986 and in 1989, began the Open Studios event as one of the very first of its kind in London.

Who are your events aimed at?

Everyone who has an interest in buying from and supporting independent craft businesses. It’s a firm favourite on the craft buyers’ calendar but also well attended by industry professionals, trade buyers, curators and press.

What is the best thing about attending your events?

Visitors will meet ceramicists, weavers, jewelers, shoemakers, milliners, bag makers … and more. They can talk to makers who work on small production ranges for the home as well as artist-makers who take on special commissions for an international audience.

Do you have a top tip for other event organisers out there?

Be organised and have a really good spreadsheet but have room for spontaneity and the unexpected.

Where can we go to find out more?

Do you have a video of your event on YouTube?

How were you selling tickets before you found Ticket Tailor and what problems were you facing?

Prior to finding Ticket Tailor we were only selling tickets on the door at events. We found a lot of other ticketing companies charged high percentage fees for their services and as the Open Studios are our main fundraising events, these costs seemed prohibitive.

How did Ticket Tailor help you solve those problems?

It’s very helpful to have a set monthly fee as the costs are easy to budget. Ticket Tailor also offers a 20% discount for registered charities which helps immensely with making advance ticketing an affordable option.

What is your favourite thing about the Ticket Tailor service?

The user interface is very easy to use, and it’s very easy to customise your events pages with images and colours. We are also able to give ticket buyers the option of adding a donation to Cockpit Arts to their ticket purchase.

If you can suggest an improvement to Ticket Tailor, what would it be?

None at the moment, the system works very well for our requirements

Check out the gallery below for a taste of what they offer at Cockpit Arts:

If you organise events, head over to the Ticket Tailor website to learn how you can sell tickets online. If you are already selling tickets using Ticket Tailor and would like to take part in the Client Spotlight series just get in touch by email or chat.