Team access is now free for all

When we launched Team access a couple of months, we launched it as a paid add-on. However, we listened to your feedback and have made the decision to open it up to all users for free. We hope you will find it really helpful to invite your teammates to your Ticket Tailor dashboard.

When you invite a teammate you control what they have access to by assigning them specific roles. This means you could have one teammate who can manage the content of your event listings, and another who can manage orders. Or you can give teammates admin access, or just give them access to the overview page. It’s totally up to you, you are in control. You can update what access your teammates have anytime, including removing them altogether.

It’s much more secure to provide teammates with their own login rather than sharing a master login. You control what people have access to, and any changes can be tracked to individual teammates. Sharing a master login also poses the risk that you could be locked out of your own account.

To find Team access in your dashboard, go to ‘Box office setup’ and click on ‘Team access’ from the side navigation. If you have any feedback or need any help then we would love to hear from you. Please get in touch with customer support on