The University of Portsmouth Students’ Union (UPSU) is on a mission to have a positive impact on every Portsmouth University student. To achieve this mission, Union staff take an agile approach to projects, they embrace the digital age of tech-savvy millennial students and are always ready to take on the next adventure.Read More
We are very excited to announce that our Broadcast feature is ready to use. You will now be able to send emails to all of your ticket buyers directly from the Ticket Tailor admin panel. This feature was requested by many of you and we thank you all for your suggestion to help make us better.Read More
At Ticket Tailor, we are are extremely fortunate to work with event organisers who bring communities together each and every day. Yesterday we came across a fantastic initiative by Community Matters and EartH (Evolutionary Arts Hackney) who are creating a music education centre for young people in Hackney. They are in the final days of a crowdfunding effort to help them turn this dream into reality.Read More
Transitioning into the digital world can be a scary task for many, but with a little homework, the outcome can be hugely rewarding. Cumnor House School Parent Association have said goodbye to paper tickets for their fundraising events and life has been easy peasy ever since.Read More
In our client spotlight series we highlight interesting events and the people behind them. Get in touch if you would like to apply to take part.
This week we spoke to Violette Records, an independent record label based in Liverpool, Manchester & Paris. They run a number of gigs with some interesting twists and we wanted to find out more.Read More
Our Google Analytics integration has just had a big improvement with the addition of cross-domain tracking. This update allows you to configure your Google Analytics tracking to track visitors across your website and your Ticket Tailor box office, linking all their actions to the same user. This works with both the embedded booking widgets and also when just linking off to your event pages.
If you haven't set up Google Analytics tracking yet, read our help article to get started.
If you have set up Google Analytics and would like to add cross-domain tracking, then simply follow these steps from your Ticket Tailor Admin panel:
- Go to Box office setup
- Click on Connect apps
- Click on Google Analytics
- You should see your current settings. Click Edit settings.
- In the field labelled Primary domain for cross-domain tracking enter your website domain, e.g. www.my-website.com
- Click Save settings and you will be instructed on how to modify the tracking code on your website.
We hope you like this update. We are on-hand to help if you get stuck.
Over the last year we have been working hard on an update that fundamentally changes how Ticket Tailor issues tickets and opens the door to a number of new possibilities of what you as an event organiser can do with the platform. Alongside we are also excited to launch a brand new speedy check-in app.Read More
We're thrilled to announce the arrival of our new event check-in app, compatible with both Android and iOS devices. The new app, named Tazotix, offers event organisers a fast and convenient way to manage door entry for events of all sizes.Read More
Just a quick update to let you know about some new features that have just gone live on Ticket Tailor.
Improved order export options
You told us that when exporting orders, you wanted to select what columns you would like in the report instead of getting EVERYTHING. This is now possible. You can toggle whole sections of data, or individual columns to get that perfect report. Learn more about order exports.
Redirect customers back to your website after purchase
When a ticket buyer completes their purchase they will be shown the order confirmation message, which you can customise from your control panel. Sometimes it makes more sense for your customers to go back to your own website. It's possible to do this from the admin panel.
On the redirect we are also passing some key pieces of data in the URL: the order ID, the order value, the event ID and the order currency which makes it possible for you to track sales on your site.
Keep tabs on abandoned orders
Sometimes your customers don't complete their orders. Maybe they got distracted, maybe they changed their mind, or maybe they had issues with their payment. You've asked if you can get access to the data for customers who abandoned their orders, and why not?! Now you can now see the orders that haven't been completed from the Orders area. Learn more about tracking incomplete orders.
Tell ticket buyers how many tickets are remaining
You've often asked us to show ticket buyers the number of tickets remaining when they go through the checkout process. Now this is easy to set up. Learn more about showing remaining ticket quantities to ticket buyers.