Ticket Tailor is now free for online events

As coronavirus sweeps across the globe, governments are being forced to take unprecedented steps in limiting social interactions. This is seemingly affecting almost every sector, and arguably none more so than the events industry.

At Ticket Tailor we’ve seen first hand event organisers having to postpone and cancel the events they’ve worked hard to prepare for. We’ve seen charities lose vital fundraising opportunities, venues miss out on revenue from their sell-out shows and friends foregoing long-awaited reunions.

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Coronavirus: information for event organisers and ticket buyers

Given the developing situation with the uncertainty surrounding Coronavirus, we thought it would be helpful to put together some advice for both event organisers and event attendees. 

As the situation is very much still evolving, the best guidance from an official standpoint can be found by keeping a close eye on what is advised in your specific country. If you have an event planned and are looking for some advice on what your options are, we’ve put together an FAQ page to answer some common questions.

If you have bought a ticket for an event and are looking for updates or information, you can monitor the event page for any changes or reach out to the event organiser directly. More information for ticket holders.

We’re keeping a close eye on the situation as it evolves. We know it has the potential to be disruptive for future events, so we want to make sure event organisers are as supported as possible when it comes to their options. If you need any help using Ticket Tailor to keep your customers informed, or in the worst case, how to cancel an event, you can check out our resources below, or reach out to our support team directly any time.

PSD2 (SCA) compliant ticketing

PSD2 (SCA) compliant ticketing

You may have heard about PSD2, a new EU regulation coming in to force later this year. It’s designed to reduce fraud and make payments more secure through Strong Customer Authentication (SCA). It comes in to force on September 14th 2019 and banks will decline payments that are not compliant.

The good news is you don’t need to do anything. We have been working with Stripe and PayPal to ensure that event organisers who use Ticket Tailor to sell tickets online don’t need to take any extra steps. We have just released a new update that does everything necessary to ensure our platform is compliant.

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