Knock! Knock! Who's there? A new doorlist.

Based on your feedback, we have improved how exporting a doorlist works on Ticket Tailor. When you come to export a doorlist for your next event, you will see the following options:

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The improvements include:

  • Group by attendee name, or ticket buyer name, depending on your setup and preference.

  • Choose the size of the text: larger text with fewer names per page, or smaller text with more names per page.

  • Include whatever data you need from your attendee and buyer questions. For example, if you need to know someone’s tee shirt size to give them their tee shirt on entry, you can now easily include this on your doorlist.

On the doorlist itself we have added total ticket counts and page numbers to the footer to make it clear to the door-staff how many attendees are expected.

We hope you love the updates. Please let us know any feedback at

Team access is now free for all

When we launched Team access a couple of months, we launched it as a paid add-on. However, we listened to your feedback and have made the decision to open it up to all users for free. We hope you will find it really helpful to invite your teammates to your Ticket Tailor dashboard.

When you invite a teammate you control what they have access to by assigning them specific roles. This means you could have one teammate who can manage the content of your event listings, and another who can manage orders. Or you can give teammates admin access, or just give them access to the overview page. It’s totally up to you, you are in control. You can update what access your teammates have anytime, including removing them altogether.

It’s much more secure to provide teammates with their own login rather than sharing a master login. You control what people have access to, and any changes can be tracked to individual teammates. Sharing a master login also poses the risk that you could be locked out of your own account.

To find Team access in your dashboard, go to ‘Box office setup’ and click on ‘Team access’ from the side navigation. If you have any feedback or need any help then we would love to hear from you. Please get in touch with customer support on

Event views

Ticket Tailor now tracks and displays the number of views that your event gets. Any event created from today (27 February 2020), will now show ‘Event views’ in the ‘Event overview’, as well as chart how many views have happened over the last seven days, the last four weeks, or the last year. A view counts as any time someone views your event, whether that’s from the event page, or the widget.

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This will give you further insight in to how popular your event is. To get even more data, and track the whole checkout process, you could try our Google Analytics integration.

We hope you like this new feature. If you have any issues or feedback, please contact us on

Download invoices for orders

Last year we added the option to attach invoices to order notifications, but there wasn’t a way to actually download an invoice for an order from the dashboard. Today we have released the option to do that. When viewing an order from the dashboard, you will now see a link labelled “Download invoice” next to the Order details.

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You can add your business name and address to the invoice by configuring the invoice settings.

The wait is over...waitlist is here!

The wait is over...waitlist is here!

We are excited to announce that the new waitlist feature is now live! You will now be able to activate a waitlist for your events from the admin panel. This feature can be useful for gathering contact information for prospective buyers before your event goes on sale, or in the case that your event sells out. When tickets become available you can easily inform the interested parties by using our Broadcast feature.

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