Boost conversion with Stripe Link’s one-click payment

Boost conversion with Stripe Link’s one-click payment

We couldn’t say farewell to 2022 without one final product update, could we? Stripe Link is now automatically live in all Ticket Tailor box offices already connected to Stripe to collect ticket payments.

Stripe Link allows people who make purchases using Stripe to save their details for faster checkout. This means when they’re buying your event tickets their payment info will auto-fill, creating a fast, seamless and secure checkout experience.

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Forget about Ticket Tailor: Keep your events yours with a custom domain

Forget about Ticket Tailor: Keep your events yours with a custom domain

We know how important your own branding is to you when it comes to selling tickets online. This is why 765 of you are already using our White Label feature to hide the Ticket Tailor logo.

Don’t worry, we’re not offended. In fact, we've gone one step further by launching a brand new feature… You can now set up a custom domain!

Keep reading to find out why it’s worthwhile, and what steps you need to take to set it up today.

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Ticket Tailor partners with LinkedIn to help events build an online community

Ticket Tailor partners with LinkedIn to help events build an online community

Creating an engaged and connected audience is the holy grail of any event creator. It increases loyalty, word-of-mouth and keeps your brand relevant all year round.

We are thrilled to share that Ticket Tailor is partnering with LinkedIn on a new feature that helps event creators around the world to build active and engaged professional communities on LinkedIn. Whether you are running a conference, expo, workshop or community event, this new integration will make it simple to foster connections and discussion - before, after and during the event.

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We’ve renamed Add-ons to Products (and you’ll want to know why)

We’ve renamed Add-ons to Products (and you’ll want to know why)

Since launching Add-ons back in July, they’ve been hugely popular. Over 600 event creators have sold a whopping 20,455 add-ons, from merchandise to experiences.

There was one problem you faced: event-goers couldn’t purchase your items without buying a ticket, which potentially restricts your revenue. And we wanted to change that.

We’re in the process of making it possible for you to sell these items whether or not you’re currently running an event. But in doing this it made sense to rename Add-ons to Products.

Keep reading to see what else is coming, as well as five reasons you should be selling Products online alongside event ticketing.

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Seamless, on-demand badge printing with our Ticketbutler integration

Seamless, on-demand badge printing with our Ticketbutler integration

It’s very common for us event planners to pour our hearts into pre-event promotion and registration. But the onsite experience is just as important when it comes to the attendees’ opinion post-event.

We are therefore excited to introduce to you a new feature in your dashboard; Lightning fast on-demand name badge printing via Ticketbutler.

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Improved timeslot reporting with Ticket Tailor

Improved timeslot reporting with Ticket Tailor

Understanding your ticket sales is crucial to running successful events. When you’re selling tickets online to an event across multiple days and times, it can be tricky to keep track of which slots are selling well and which are flopping. So, we’ve made a number of improvements to our timeslot reporting to give you a better overview of exactly that.

Unlock operational efficiencies, maximise marketing opportunities, and minimise errors

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Set up gift-cards, memberships and more by adding partial redemption to your voucher codes

Voucher codes with partial redemption

Customers who want to buy vouchers from you are your biggest fans! 

We’ve just added the option to allow voucher codes to be partially redeemed. This means you can choose if you’d like vouchers to be redeemed once only, or redeemed across multiple orders. 

Maybe they’re sharing their love of your event with friends and family as gifts, or perhaps they want to visit your attraction, again and again, using season tickets. Whatever your event, we know that using voucher codes is a marketing win-win: more revenue for you plus more ways to delight your customers! 

Why have we launched partial redemption?

Partial redemption can allow you to have much more control over your marketing and events, allowing you a lot more flexibility with your sales. 

Here are some examples of how you could use it:

  • Make partial redemption work for you by issuing a voucher code that is equivalent to a certain number of tickets. You could sell this as a membership or season ticket, and let your customers book on to your events throughout the year. For example, if I was selling weekly dance classes for 4 weeks, at £20 per class, I might sell a monthly membership voucher worth £100 for £75 as an incentive to pay in advance. You can even choose which events it is redeemable against.

  • Capitalise on the festive season by selling gift cards. If the recipients have been totally spoiled, they will be able to book even more of your events!  

  • Be flexible: allowing your most loyal customers to spend vouchers how they like will show that you love them as much as they love you. 

We know you’ll be totally inspired by the new possibilities for promotions that partial redemption offers, so get promoting!

How to set your event capacity across multiple ticket types with Ticket Tailor

How to set your event capacity across multiple ticket types with Ticket Tailor

Have you ever run an event with multiple ticket types, and found yourself struggling to shift the last few? Or perhaps a single ticket type is oversubscribed, and another is proving unpopular. We’ve got a solution for that.

You can now set an overall event capacity across multiple ticket types, and start selling-out every time.

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Set conditions for Offline payments to stay in total control

Set conditions for Offline payments to stay in total control

To give your ticket buyers ultimate flexibility, you might be using Offline payments. This type of payment gives your customers the option to book a ticket online in advance and pay you outside of Ticket Tailor, for example using cash on the door, or by bank transfer or invoice.

Some of you let us know that collecting these types of payments is a really valuable option for you, but there were some updates that could make Offline payments even easier to manage. We’ve listened to your feedback and added 3 conditions to help you sell more tickets, and make manual payments as easy as pie.

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