Socially distanced seating is now live!

Socially distanced seating is now live!

If you're running an event in a venue, chances are you have had to adapt to social distancing rules, as part of getting used to the 'new normal'.

Now, with Ticket Tailor, you can easily apply social distancing rulesets to your event's seating chart, leaving you less time worrying about the guidelines, and more time delivering a great event!

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Don’t make us repeat ourselves: recurring events is now live!

Don’t make us repeat ourselves: recurring events is now live!

Your awesome event might repeat itself - but your event set-up shouldn’t!

You can now create one event page, for an event which repeats over multiple dates, multiple times, or both. This means you can save time by creating just one event and ticket type, and then scheduling the times it occurs.

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Easier check-ins with Tazotix updates

Easier check-ins with Tazotix updates

We have just updated the Tazotix check-in app. We now display event start times on your upcoming events, making it easier to distinguish between similar or recurring events.

We have also improved our overall app performance. This should mean fewer bugs, fewer crashes, and a smoother experience using the app to check in your event attendees.


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Enhanced account security with 2FA

Enhanced account security with 2FA

We have just added the option of setting up two-factor authentication (2FA) on your Ticket Tailor account. This will make access to your account more secure.

If you activate 2FA, as well as needing a password to log in, you will also need an authentication token from an app on your phone. This means that even if someone managed to get your password, they wouldn’t be able to access your account without your phone too.

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You might want to sit down for this announcement: Reserved seating is now live on Ticket Tailor

You might want to sit down for this announcement: Reserved seating is now live on Ticket Tailor

We’re super excited to announce one of our biggest feature releases in quite some time: you can now create seating charts and sell tickets for reserved seats with Ticket Tailor. Our seating chart designer tool allows you to add as many venues and layouts to your box office as you like, with endless options and features to fully represent your event space. Use images and customisable colours to ensure everything is perfectly on brand and gives a complete picture of what your venue looks like.

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Safely manage event capacity in a Covid-secure way

Safely manage event capacity in a Covid-secure way

We know how important it’s going to be to be able to safely manage the capacity of your event with social distancing in mind. Our features will ensure you have the flexibility to run your event in a Covid-secure way, whether that’s having smaller, more frequent events, or allowing customers to pre-book a time slot.

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Managing online events: new features!

Managing online events: new features!

With the challenges of the Coronavirus, many event organisers have had to think outside the box and figure out ways to make their event work online. We’ve seen a huge increase in the number of online events on Ticket Tailor, and in response to this shift, we’ve invested in improving the experience of managing the process of selling tickets for virtual events. This week, we’ve launched two new features which should help to make it even easier to sell tickets online.

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Knock! Knock! Who's there? A new doorlist.

Based on your feedback, we have improved how exporting a doorlist works on Ticket Tailor. When you come to export a doorlist for your next event, you will see the following options:

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The improvements include:

  • Group by attendee name, or ticket buyer name, depending on your setup and preference.

  • Choose the size of the text: larger text with fewer names per page, or smaller text with more names per page.

  • Include whatever data you need from your attendee and buyer questions. For example, if you need to know someone’s tee shirt size to give them their tee shirt on entry, you can now easily include this on your doorlist.

On the doorlist itself we have added total ticket counts and page numbers to the footer to make it clear to the door-staff how many attendees are expected.

We hope you love the updates. Please let us know any feedback at hi@tickettailor.com.