Set up gift-cards, memberships and more by adding partial redemption to your voucher codes

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Voucher codes with partial redemption

Customers who want to buy vouchers from you are your biggest fans! 

We’ve just added the option to allow voucher codes to be partially redeemed. This means you can choose if you’d like vouchers to be redeemed once only, or redeemed across multiple orders. 

Maybe they’re sharing their love of your event with friends and family as gifts, or perhaps they want to visit your attraction, again and again, using season tickets. Whatever your event, we know that using voucher codes is a marketing win-win: more revenue for you plus more ways to delight your customers! 

Why have we launched partial redemption?

Partial redemption can allow you to have much more control over your marketing and events, allowing you a lot more flexibility with your sales. 

Here are some examples of how you could use it:

  • Make partial redemption work for you by issuing a voucher code that is equivalent to a certain number of tickets. You could sell this as a membership or season ticket, and let your customers book on to your events throughout the year. For example, if I was selling weekly dance classes for 4 weeks, at £20 per class, I might sell a monthly membership voucher worth £100 for £75 as an incentive to pay in advance. You can even choose which events it is redeemable against.

  • Capitalise on the festive season by selling gift cards. If the recipients have been totally spoiled, they will be able to book even more of your events!  

  • Be flexible: allowing your most loyal customers to spend vouchers how they like will show that you love them as much as they love you. 

We know you’ll be totally inspired by the new possibilities for promotions that partial redemption offers, so get promoting!

How to set your event capacity across multiple ticket types with Ticket Tailor

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How to set your event capacity across multiple ticket types with Ticket Tailor

Have you ever run an event with multiple ticket types, and found yourself struggling to shift the last few? Or perhaps a single ticket type is oversubscribed, and another is proving unpopular. We’ve got a solution for that.

You can now set an overall event capacity across multiple ticket types, and start selling-out every time.

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Set conditions for Offline payments to stay in total control

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Set conditions for Offline payments to stay in total control

To give your ticket buyers ultimate flexibility, you might be using Offline payments. This type of payment gives your customers the option to book a ticket online in advance and pay you outside of Ticket Tailor, for example using cash on the door, or by bank transfer or invoice.

Some of you let us know that collecting these types of payments is a really valuable option for you, but there were some updates that could make Offline payments even easier to manage. We’ve listened to your feedback and added 3 conditions to help you sell more tickets, and make manual payments as easy as pie.

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New: Add an expiry date when you refund via voucher

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New: Add an expiry date when you refund via voucher

We know that flexible refunds can help with your event operations and cash-flow, and delight your customers.

The event industry has had to become very resilient after years of restrictions. Coupled with this, is a demand for flexibility from ticket buyers. We know the option to refund via a voucher is really popular with our community. In fact, nearly 3,500 refunds have been issued this way.

Those of you issuing refunds via voucher told us that you would love to have even more flexibility and control by setting an expiry date on your voucher.

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Our latest product improvements: API endpoints, basket timeout speeds, and so much more

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Our latest product improvements: API endpoints, basket timeout speeds, and so much more

We focus on providing an event ticketing platform that’s so easy to use, it’s forgettable. To do this, our team always looks for simplicity in everything we do. And we’re driven by your feedback to make sure that Ticket Tailor is the best online ticketing service out there (or at least we’d like to think so based on your reviews!).

It’s been a busy few week’s here at Ticket Tailor HQ, and our engineers have been working away behind the scenes on a bunch of improvements. We hope they’ll make your experience of selling tickets online that bit better.

Keep reading to find out how we’re improving your service.

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NEW: Add-ons are here! Start selling more than event tickets

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NEW: Add-ons are here! Start selling more than event tickets

Your most requested feature (ever) has just launched! You asked for Add-ons, and our tech team has delivered.

Our new Add-ons feature means you can now sell merch and services on top of event tickets to create unmissable experiences and boost revenue. So whether it’s pre-show programmes, interval ice creams or that festival-T-shirt-that-everybody-wants, it’s now possible.

Keep reading to find out: why add-ons are just the ticket (‘scuse the pun) to supercharge your events; how to create Add-ons in your Ticket Tailor account; and see some real life examples from our community of Eventrepreneurs.

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Sell bundles’ more tickets with ticket bundles!

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Sell bundles’ more tickets with ticket bundles!

As an experienced Event Prof. you know that it’s not just the tickets you sell, but the way that you sell them that matters.

Easy and effective marketing tools can really boost your sales figures - and using our new ‘ticket bundles’ for your event is an easy way to set up promotions on combinations of different ticket types.

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Save time with even easier order management

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Save time with even easier order management

We’ve all been there. You’re up a step-ladder, hanging the decorations in your venue when a ticket buyer calls you to ask you to switch their seats. In these situations, we want to make it as easy as possible for you to help your customers out. We’ve just released two awesome features to help reschedule bookings. Check them out:

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