Improving our user experience

Our most recent ‘Can-crushing week’ has just passed, and this week we focussed on a lot of UX issues, to improve the experience of using Ticket Tailor. 

(‘Can-crushing week’ is a week we dedicate to making small changes that will create big improvements. Read more about can-crushing in our blog post.) 

Whilst you might not notice any major changes, your day to day usage of Ticket Tailor will be more frictionless and intuitive. 

Why is good UX important to us? 

UX issues are pain points in our platform that we notice are a bit clunky, and which can be slightly annoying for our event creators. 

We are on a mission to be the best-loved ticketing platform in the world, and that means we want everyone who interacts with Ticket Tailor to enjoy the experience. 

If we notice small inefficiencies, or workflows that could be improved, we are dedicated to improving them, so that all of our event creators get the best experience possible.
Our August ‘Can-crushing week’ flushed out some niggles. 

For example, we made our White label pricing clearer on our billing page. We also improved the experience for recurring event organisers, by making it easier to schedule Broadcast emails and reducing the scrolling you might have done when adding online event links to upcoming occurrences. As well as this, if you’re publishing events from your event page, your page won’t jump to the top after changing your event from draft to published, or vice versa, like it did before. 

We aim to keep Ticket Tailor jam-packed full of useful features, and at the same time simple and user friendly. We’ve heard from you that we do a great job, but if there is ever anything you think could be improved, let us know at

Client spotlight: A look at how the National Museums NI use Ticket Tailor across 4 magnificent museums

Client spotlight: A look at how the National Museums NI use Ticket Tailor across 4 magnificent museums

The National Museums NI are a group of four museums, with the impressive achievement of being Northern Ireland’s premier cultural and tourist destination.
Each of their museums showcases a fantastic collection of objects, guiding visitors through folk history, transport, art and more.

During some pandemic downtime, they rolled out Ticket Tailor across all four sites, to help them with their entire ticketing journey. From selling tickets to checking in customers, it’s been great to see how successful the National Museums NI have been since reopening their doors.

We talked to Ian Cameron to find out how to run such a successful family of museums.

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How to do online yoga classes

How to do online yoga classes

Taking your yoga classes online is a great way to increase your reach, enjoy more flexible working hours, and reap some of the benefits of working from home.

Online yoga comes with plus points for your students too. For some, it provides the perfect solution having to fit travelling to a gym or yoga studio into an already hectic day. For others, it’s a great way to get to enjoy yoga without the anxiety that may come with ‘performing’ in front of others.

In this article, we cover off the basics you’ll need to get your online yoga classes up and running.

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