The Essential Adult Social Care Information Session: understand your rights and what you are entitled to

• Are you confused by how adult social care works?
• Do you feel unsure about your social care support?
• Do you feel that you or a family member are not getting the right support, but you are not sure what to do?
• Are you struggling to understand what your legal rights are?

If any of these questions resonate with you, you are not alone - and this session is for you.

What this session offers

Join us for a practical information session designed to give you the essential knowledge you need to better understand and navigate the adult social care system.

You’ll get:

• Clear guidance on the four stages to secure social care
• Practical tips to help you get the support you are entitled to
• Increased understanding on how the system works so you can feel more in control of your life

We will help you understand adult social care and enable you to get better support. 

Who we are

Access Social Care provides specialist legal advice and training to organisations who provide direct support to people who access social care.

What to expect from the session

• This is an online webinar - your camera and microphone will be off.
• The session is interactive, using polls and the chat . The trainer will guide you through how to take part—but there is no pressure to join in if you’d prefer to just listen. 
• There will be a Q&A at the end where you can ask questions using the chat.
• It will last two hours, including a short break.
• The session will be recorded, but not the Q&A, so you can rewatch it later if you join late, leave early, or need to step away from your device.
• Following the session, you will receive a link to the recording and a copy of the slides. 

How to Join

• The session will be held on Microsoft Teams, and you will receive a link to join the webinar.
• Please ensure that you have the Microsoft Teams app downloaded on your device in order to join the session. Downloading is free! ⬇️Click the appropriate link below to download the app:

• Download Microsoft Teams for Windows
• Download Microsoft Teams for iOS (Apple devices)
• Microsoft Teams – Apps on Google Play (Android devices)

• Troubleshooting: When you join, your device may ask you to enable access to your local network in order to join the session. You may need to update your settings - your device should guide you through this process.
• If you have any problems accessing the session on the day, you can reach out to: enquiries@accesscharity.org.uk
• Please do not share the link with others, as it is intended for registered participants only.
• When you log in to the session, you will be asked to choose a name - please use a name that you are comfortable sharing with other attendees.
• It's an online event, but please do let us know if you have any accessibility needs or require any assistance to access the event more comfortably.

Refund policy

Refunds are available up to 2 days before the event. Please note that if you cancel your ticket, you will not receive the session recording.

Please note

• This session is intended for individuals who draw on social care services, or who support a friend or family member who does. It is not suitable for professionals working in the sector.
• This session is for general information and education purposes only. It does not constitute legal advice. If you need help with a specific situation, we recommend seeking independent legal advice from a qualified solicitor or adviser.