Interpersonal Mediation

Interpersonal Mediation
Duration: 6 Days
Trainer: Marie Coombes – Coach, Trainer, and Workplace Mediator

This comprehensive 5-day course takes place over two weeks: 1st, 2nd, 3rd, 7th & 8th October 2025. An optional 6th day may be added depending on numbers to ensure everyone has sufficient time to practice and master the skills.

This course provides an in-depth exploration of interpersonal mediation, equipping participants with the knowledge, skills, and practical experience required to become confident and effective mediators. Combining theoretical learning with hands-on practice, this course prepares participants for OCN accreditation, a recognised qualification in the field of mediation.

Key learning outcomes include:

• Gaining a thorough understanding of the theory underpinning conflict and mediation.
• Developing the essential skills of a mediator, including active listening, impartiality, and effective communication.
• Engaging in practical mediation exercises with opportunities for reflection and developmental feedback.
• Assessing mediator competencies through written and practical sessions to meet the standards for OCN accreditation.

Delivered by Marie Coombes, a highly experienced coach, trainer, and workplace mediator, this engaging course provides the tools and confidence to resolve conflicts effectively, build bridges, and foster positive outcomes in a wide range of interpersonal scenarios.