2027 Conflict Resolution Live Conference

Conflict is not a one-off challenge in the public sector. It sits at the centre of everyday work, whether that is housing, community safety, policing, education or frontline services.

The Conflict Resolution Live Conference returns in 2027, building on the success of our first national event. This time, it is bigger, sharper and even more focused on what actually works in practice. This is not about theory for the sake of it. It is about giving you the insight, tools and confidence to handle conflict more effectively in the roles you are already doing.

Save the date: 11 March 2027
Part of Conflict Resolution Week, 8 to 12 March 2027

What to Expect:

You can expect a day that reflects the realities of your role, not an idealised version of it.

• Expert speakers who understand the pressures and complexity of frontline work
• Sessions grounded in real scenarios across housing, community safety and public services
• Practical strategies you can take back and apply immediately
• Small group workshops designed for discussion, not passive listening
• Space to step into the bigger picture of how conflict is managed across the sector

Every part of the day is designed to move beyond awareness and into action.

Who This Is For:

This conference is designed for professionals working in roles where conflict is part of the job, not the exception.

• Housing professionals and ASB teams
• Community safety and enforcement teams
• Police and partnership agencies
• Mediators and conflict resolution practitioners
• Local authority teams and frontline services
• Anyone responsible for managing people, situations and risk

If your role involves difficult conversations, competing pressures or situations that can escalate quickly, this is for you.

Why This Conference Matters:

The landscape is shifting.

Regulatory pressure is increasing. Expectations from tenants, communities and stakeholders are rising. Cases are becoming more complex, with multiple factors influencing behaviour and outcomes.

At the same time, many professionals are expected to manage conflict without consistent training, support or space to reflect on practice.

This conference exists to close that gap.

It brings together the people, insight and practical learning needed to support better decision making, stronger communication and more effective outcomes across the sector.

Speakers & Sessions:

Our 2027 programme will bring together expert speakers from across the sector, including practitioners, trainers and specialists working at the frontline of conflict resolution.

Sessions will reflect:

• Real casework and lived scenarios
• Emerging challenges across housing and community safety
• Approaches that support early intervention and de-escalation
• The role of communication, judgement and decision making under pressure

Full programme details will be released soon.

A Different Kind of Conference:

This is an intentionally small, focused event.

You are not one of hundreds sitting at the back of a room. You are part of the conversation.

• Smaller delegate numbers
• Meaningful discussion and interaction
• Direct access to speakers and facilitators
• A practical, applied approach throughout the day

The aim is simple. You leave with something you can actually use.

Be Part of ItL

The first Conflict Resolution Live Conference brought together professionals from across the sector to share insight, challenge thinking and focus on what works in practice.

In 2027, we are building on that.

If you want to strengthen your approach to conflict, connect with others facing the same challenges and take away practical tools that support your day-to-day work, this is where you need to be.