About the event

In partnership with our headline sponsors Travel & General Insurance Services (t&g) and trade partner ABTOT (Association of Bonded Travel Organisers Trust), join our panel of experts for a day of in-depth presentations and practical sessions tailored to travel organisations interested in current and emerging risks affecting our industry. Event partner LATA (Latin American Travel Association) will host and moderate the sessions covering a broad range of topics including climate risk, traveller behaviour, financial risk and the role of insurance, insight into current legal and regulatory requirements, FCDO advice and support, technology and sustainable travel, safety management systems, and crisis management.

Delegates will leave inspired, prepared and equipped to face the growing challenges of an ever-changing global landscape and increasing demands on travel and tourism.

Topics covered

• Traveller behaviour, ‘Holiday Head’ and the impacts on ESG
• Safety Management Systems for resilient travel organisations
• Crisis Management in a rapidly changing world
• Legal responsibility and an update on the latest regulatory changes and requirements
• FCDO advice and support
• Insurance trends and risks for the travel industry
• The essential role of responsible safety management for a sustainable industry
• The role of technology for a sustainable travel industry

Guest speakers and panellists

• Tejash Bhagani – Travel & General Insurance Services
• Julie Jones – ABTOT
• Danny Callaghan – LATA
• Colin McGregor - tranquilico
• John Telfer – Sanderson Phillips and tranquilico
• Joanna Kolatsis – Themis Advisory
• Kathy Atkinson – Safer Tourism Foundation
• Halima Holland - FCDO
• Vicki Bates - FCDO
• Simon Wilkinson - Spark Travel
• David Atkin – Sanderson Phillips & tranquilico

Who should attend?

This seminar is targeted at travel professionals involved in risk and operational management, customer experience and/or health and safety management for UK-based tour operators, travel providers, and other travel businesses.

What you’ll learn:

• How to navigate risk management alongside the current and future challenges facing the travel industry
• How traveller behaviour can impact your ESG strategy 
• Crisis management against the backdrop of rapidly evolving environmental climate change
• Your legal and regulatory obligations and what you need to know about insurance underwriting and how it affects premiums

Event Itinerary (exact timings TBC)

9:30 am Refreshments

9:50 am Welcome and introduction – David Atkin (Sanderson Phillips & tranquilico) and Danny Callgahan (LATA)

10 am Holiday Head and the links to ESG - Presentation - Kathy Atkinson (Safer Tourism Foundation)

11 am Getting to grips with an uncertain world - Presentation - John Telfer (Sanderson Phillips)

11:45am Determining Trends and Reducing Insurance Risks for Travel Companies - Q&A Panel – Tejash Bhagani (t&g), Julie Jones (ABTOT), John Telfer (Sanderson Phillips)

12:30pm Lunch

1:15 pm Legal & Regulatory Responsibilities for You and Your Business - Presentation - Joanna Kolatsis (Themis Advisory)

2 pm Engaging with FCDO Travel Advice for Preparation, Planning and Response - Presentation & Q&A - Vicki Bates & Halima Holland (FCDO)

2:45 pm The role of technology for more sustainable travel - Simon Wilkinson (Spark Travel)

3 pm Refreshments break

3:30 pm Effective Crisis Management in the face of Increasing Environmental Risks - Practical Simulation - Colin McGregor – tranquilico

4:45 pm Summary

5 pm Drinks Reception (venue next door to Glaziers Hall)

Ticket information

• Clients and Members* £255 (exc VAT) with a valid discount code

• Non-members £295 (exc VAT)

Discounts

Members will receive a discount code for booking in communication from Sanderson Phillips, tranquilico or one of our associated organisations. If you have not received a discount code but qualify for one please get in touch at abi@atkinjones.com

*Members are current, signed-up clients, customers and members of any of the following: Sanderson Phillips, tranquilico, Just, Good Travel, Atkin Jones, ABTOT, Travel & General Insurance Services, or LATA

Address

Glaziers Hall
9 Montague Close
London Bridge
London
SE1 9DD

Terms and conditions

Tickets are non-refundable but in the event of a delegate being no longer able to attend, tickets can be transferred to a colleague at the same company.