Sanderson Phillips Risk, Safety and Crisis Management Seminar 2025

We are thrilled to announce the return of the Sanderson Phillips Risk, Safety and Crisis Management seminar. Taking place on Tuesday 29th April 2025, our second event builds and expands on the foundations of our successful inaugural seminar which took place last year.

Headline sponsors Travel & General Insurance Services and ABTOT are kindly supporting us once again, and we are proud to welcome Kennedys as our venue sponsor with the event taking place at 20 Fenchurch Street, London. Danny Callaghan from LATA will return as our moderator for the day and TTG will be joining as our B Corp certified media partner, helping us to dive more deeply into how we can all accelerate making travel a force for good.

This highly valuable seminar is a must for tour operators and risk and safety travel professionals, and will feature new content, thought leadership, and updates so that you can ensure you're at the forefront of effectively managing the risks facing your business.

About the event
In partnership with our headline sponsors Travel & General Insurance Services (t&g) and trade partner ABTOT, join a leading panel of experts for a day of in-depth presentations, panel discussions, and engaging collaborative sessions, fully tailored to benefit travel organisations wanting to get ahead of the current and emerging risks affecting our industry.

Attendees will hear from travel industry specialists on a broad range of topics, and will leave inspired, prepared and equipped to face the growing challenges of an ever-changing global landscape and the increasing demands on travel and tourism.

We’re proud to introduce Kennedys as our venue partner, TTG as our media partner, and to welcome back Danny Callaghan from LATA who will once again reprise his role as moderator to take delegates through this highly informative day.

Topics covered

• Social Sustainability - including Equity, Diversity and Inclusion (EDI) risks and incorporating human trafficking and modern slavery awareness
• Expert analysis of the latest in legal and regulatory requirements
• How to limit your financial risk and the role of insurance
• Crisis management, trauma response, and communication in the event of a crisis
• Cyber security and the potentially devastating impact for any travel business
• Risk and incident management - responsibilities and opportunities for industry collaboration

Guest speakers and panellists

• Alan Pattison - Travel Risk Professionals
• Dr Amit Sharma (PhD) – Sustainable Tourism Consultant
• Dr Anke Winchenbach - (Senior Lecturer & Consultant, Social Sustainability in Tourism and Transport)
• Claire Mulligan - Kennedys
• Dan Pearce - TTG
• Danny Callaghan - LATA
• David Atkin - Sanderson Phillips
• John Telfer - Sanderson Phillips
• Julie Jones - ABTOT
• Kathy Atkinson - Safer Tourism Foundation
• Tejash Bhagani - Travel & General Insurance Services

Who should attend?
This seminar is targeted at travel professionals involved in risk and operational management, customer experience and/or health and safety management for UK-based tour operators, travel providers, and other travel businesses.

What you’ll learn
• How to navigate risk management alongside the current and future challenges facing the travel industry
• The varied risks to businesses that are not fully engaged with a robust EDI and supply chain management strategy
• How to navigate the complex web of cyber security threats
• Crisis management and the essential role of crisis communication training and preparedness
• Up-to-date legal and regulatory obligations for travel organisations
• Financial risk management and the vital role of insurance

Event Itinerary (exact timings and order may change)

9 am Registration and refreshments

9:30 am Welcome and introduction - David Atkin (Sanderson Phillips) and Danny Callaghan (LATA)

9:45 am Legal and regulatory update - Presentation - Claire Mulligan (Kennedys)

10:30 am Social Sustainability - Panel Discussion - Including Dr Anke Winchenbach (Senior Lecturer & Consultant, Social Sustainability in Tourism and Transport), Dr Amit Sharma (PhD) and moderated by Dan Pearce (TTG)

11:15 am Refreshments break

11:30 am Learnings from 40 Years of Navigating Crises - Presentation - John Telfer (Sanderson Phillips)

12:00 pm Communication in the event of a crisis - Discussion - Stephanie Boyle (Consultant)

12:30 pm Lunch

1:30 pm How to limit your financial risk and the role of insurance - Panel Discussion - Tejash Bhagani (t&g) and Julie Jones (ABTOT)

2:15 pm Cyber security risks and future-proofing your travel business- Presentation - Alan Pattison (Travel Risk Professionals)

2:45 pm Refreshments break

3:15 pm Incident Management - an industry-wide challenge and opportunity - Presentation - Kathy Atkinson (Safer Tourism Foundation)

4:00pm Risk mitigation in a constantly changing and challenging global environment - Presentation - David Atkin (Sanderson Phillips)

4:30 pm Summary

5 pm Drinks Reception until 7pm

Testimonials from our 2024 event
“It was a great opportunity to share knowledge and concerns with the speakers and topics giving opportunity to create a real community environment. I think everyone felt less 'alone' in approaching risk, safety and crisis management following this.”

“The variety of speakers was excellent, each one coming from a different angle on the same topic, this kept the seminar interesting and the audience engaged.”

“Delegates were engaged and interested which I think was largely due to the broad spectrum of speakers and presentation topics.”

Ticket information
• Clients and Members* £190 (exc VAT and a small booking fee) with a valid discount code
• Non-members £215 (exc VAT and small booking fee)

Tickets include refreshments, lunch and a drinks reception.

Discounts
Members will receive a discount code for booking in communication from Sanderson Phillips, tranquilico, Atkin Jones or one of our associated organisations. If you have not received a discount code but qualify for one, please get in touch at abi@atkinjones.com

*Members are current, signed-up clients, customers and members of any of the following: Sanderson Phillips, tranquilico, Just, Good Travel, Atkin Jones, ABTOT, Travel & General Insurance Services, Kennedys, TTG, Women in Travel, TRP or LATA

Address
Kennedys Law
20 Fenchurch Street
London
EC3M 3BY
Nearest Tube Stations - Monument and Bank

Terms and conditions
Tickets are non-refundable but in the event of a delegate being no longer able to attend, tickets can be transferred to a colleague at the same company with prior agreement from Sanderson Phillips.

Delegates will be required to present one form of valid photo ID on the day of the seminar at registration.