Join us at The Glow Room, a free, magical, narrated light experience.

Come on a journey through a magical winter forest of light, made up of more than 30,000 LEDs with a narrated story created by local author, Jamie Croshaw.

You’ll experience the tale of a little robin on a mission to get his singing voice and spread some Christmas cheers to the people of Nottingham.

Open daily from 11am between 10 December to 9 January. You’ll find the Glow Room located on the lower mall, next to Monsoon and Boux Avenue. Performances will take place every 30min from 11am. At booking, you will be given the chance to donate to our charity of year Rainbows Hospice for Children and Young People.

In line with the latest Government guidance, we’re encouraging those visiting the centre and The Glow Room to wear face coverings, unless they are exempt. We’re also limiting our bookings for each session, and hand sanitiser stations will be available throughout the centre and inside the experience.

Please be aware that as part of the experience there are moments throughout of flashing lights.

Quiet session - The session running every Sunday, 11:00 - 11:30 will have a reduced capacity and lower sound levels for those who enjoy a quieter experience. Please be aware that there will still be flashing lights as part of the experience. We hope you enjoy.

Book now to avoid disappointment!

FAQ

1. Can I change my booking? - Please email us with your ticket code, so we can cancel your tickets, releasing these for others.

2. Can I get a refund? - All tickets to the event are free of charge. Unfortunately any charitable donations made can't be refunded.

3. Do you accept walk ins? - We have a very small allocation of walk in tickets available for each session. These are allocated on a first come first served basis. In order to guarantee a slot, please pre book.

4. What happens if I'm late? - We advise all customers to arrive 10 minutes before their session start time. However, please arrive within the first 15 minutes of your session, as it may be possible to accommodate late arrivals.

5. I can no longer attend, can I cancel? - Please email us with your ticket code, so we can cancel your tickets.

6. What is the minimum age? - There is no minimum age, although we ask all children to be accompanied by an adult. 

7. Is the event wheelchair accessible? - Yes.