Civility In Action - Cohort 4

Do any of the following sounds familiar:

You're worried incivility is affecting your team's wellbeing and patient safety
You're struggling to retain or recruit team members
You're dealing with rude or difficult clients
You’re looking for a better way to build a happy, resilient team

You’re not alone — and it doesn’t have to be this way.

“This course was amazing — it built my confidence and leadership skills. Civility is so crucial in the veterinary field. I’ve always known that, but now I understand how to communicate it effectively to my team. Thank you both for an incredible course!”
— Delegate, Cohort 1

🌟 Introducing: Civility in Action

A 6-week, live online programme for veterinary professionals who want to lead with confidence, compassion, and clarity.

By the end of the course, you’ll:
✅ Feel confident handling difficult conversations and diffusing conflict
✅ Understand the link between civility and patient safety
✅ Lead with cultural humility, and support neurodiverse and multigenerational teams
✅ Promote mental health and wellbeing in the workplace

💻 How It Works

Delivered via Microsoft Teams, this highly interactive programme includes:
• Live workshops
• Small group discussions
• Personalised mentoring

Spots are limited to 10 participants per cohort to ensure a safe, supportive space to grow and share.

📅 Starts: Cohort 4 starts on 16th October 2026 weekly at 1pm

💷 Investment: £299