Big Skate by Watford Borough Council & MACE Foundation

BIG SKATE IS BACK! Skate, smile and make memories.

Saturday 5^th December to Sunday 3^rd January.

Tickets

• Big Skate Watford offers general skating sessions of 1 hour (45 minutes on the ice).
• All tickets include skate hire, and skate aids are available to book for children under 10 years old and under 110cms due to safety.
• Children under the age of 12 must be accompanied on the ice by a parent or guardian or person over the age of 16 in the interest of safety.

Ticket prices 
Adult (aged 13+): £14

Child (4 - 12): £10

Family of 4: £45

Skate aid hire: £3

Spectators: Free

Early bird discount if booked before 23rd November: Adult £12, Child £8, Family of 4 £38, skate aid £3.

FAQ’s

Is there parking? Yes, Avenue car park and Gade car park. Avenues are the closest to the ice rink, with Sutton and Church car park being just a few minutes further away.

Do I need to pre-book online? We highly recommend booking online to secure your spot. If we have not reached capacity with online bookings we will sell tickets on the day as walk-ins.

Is Skate hire included? Yes, skate hire is included.

How old are children? Children are aged 12 and under and need to accompanied onto the rink by an someone aged 16+. The minimum age to go onto the ice is 4. 

Do you have skate aids available for hire? Yes, skating aids are available to hire available for children under 10 years old and under 110cms due to safety. 
The number of skate aids is restricted due to capacity and insurance purposes.

Skate aids can be hired at £3 per session. We recommend you book your skate aid online as we only have limited numbers. We politely request that where and when possible groups share skate aids. We reserve the right to re-distribute any skate aids pre-booked in the event that the party are 15+ minutes late! 

Any unreserved skate aids can be booked at the box office on a first come first served basis before your allotted skate session.

When should I arrive? Please arrive 15 minutes before your stating session begins so that you have time to get your skates on still enjoy your full session on the ice.

Is there a cloakroom available? There are limited lockers for skaters to leave bags and personal belongings and owners will do so at their own risk. These lockers take £1 coins, so please ensure to bring with you. The £1 is non-refundable with the proceeds going to charity.

Can I bring food / drink / alcohol? No food or drinks are allowed on the ice. Glass is not permitted in the marquee. Ticket holders under the influence of or in possession of alcohol will be asked to leave. There will be an opportunity to buy drinks and snacks in the marquee.

Can I bring my family & friends to watch me skate? We welcome spectators into the viewing area of the marquee, please keep in mind that this space is limited.

Do you have QUIET sessions? Colour-changing lights and music will be used during all sessions to create a fun, festive atmosphere. For a quieter, smaller session suitable for people with SEND, please book a quiet skate session, these are available daily and highlighted on the booking calendar. 

Are refunds available? In the highly unlikely event that the rink is closed for a period due to unforeseen circumstances, notices will be given on Watford Borough Council’s facebook page and where possible emails will be sent ahead of slot times and further instructions will be provided on how to rearrange your skate session.

Refunds will not be given under any circumstances. If you need to change your booking please use the "Self Serve" function at least 48 hours before your booking.

Does the Big Skate have disabled access? Yes, we are fully accessible. If you have any questions please do contact us prior to booking.

Some things to note: 

The use of colour changing lights may not be suitable for everyone. Customers who are sensitive to colour changing lights, have a photosensitive condition, or may be affected by this type of lighting should take this into consideration before attending.

Some sessions may be removed due to private hire events.

We would like to take this opportunity to remind everyone that trained and experienced marshals, first aiders and ice rink technicians are always on hand to manage the rink and customer safety is a priority.