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DESIGNING FOR USABILITY & HUMAN PERCEPTION - UX TRAINING

Tue 15 Sep 2026 9:30 AM - 5:00 PM BST Online, Zoom

DESIGNING FOR USABILITY & HUMAN PERCEPTION - UX TRAINING

Tue 15 Sep 2026 9:30 AM - 5:00 PM BST Online, Zoom

About the course

This course examines the psychology and scientific studies into human behaviour to explain why we make decisions that are often irrational, but consistently so. It also explains how these studies have shaped popular usability principles and how to apply them when designing or reviewing interfaces.

It’s not all theory though, the course is full of practical examples of where these principles have been applied well, and not so well. You’ll also get the chance to put what you’ve learned into practice by evaluating some designs and identifying how to improve their usability.

Is it for you? 

If you are involved in any aspect of interface design, whether it’s researching best practices and current experiences, or designing new solutions, this course will help you understand how to make your products usable. If you don’t have a formal background in psychology, but you’re interested in human behaviour, this course is for you.

The people we see taking this course are Researchers, Product Owners, Designers, User Experience Managers, Content Providers and other creatives.

What will you learn?

Topics covered in the course include:

  • An introduction to usability, user experience and design
  • Visual pathways and their impact on what you see
  • Reading patterns and how to structure clear and concise copy
  • Designing to remove distractions and reduce cognitive load
  • How working memory can be improved by chunking information
  • How heuristics and cognitive biases can influence your decision-making
  • Applying the principles of design to improve usability and experiences

Learning objectives:

After completing the training, you will be able to:

  • Key principles of usability
  • How perception effects user interface design
  • Exercises to evaluate apps and websites
  • How to apply these principles to your designs
  • Existing pattern libraries that incorporate great usability

What's included?

  • Digital Course materials
  • Certificate of completion
  • Full instructions for joining remotely

About the trainer

Stephen York - Head of Insights and UX

Stephen has over 20 years’ experience in developing digital solutions using user centred design techniques. At Santander he established and managed their first user experience team, including the creation of a new design system, training programme and in-house usability testing function.

As a lead consultant he enjoys mentoring others in their personal development to develop skills in user centred design and research.

He is also passionate conducting expert evaluations based on the latest design solutions and building complex and interactive prototypes in Axure to validate assumptions and hypothesis.

He is accredited by both Nielsen Norman (NNg) and the Interaction Design Foundation (IDF) in user experience and enjoys reading about behavioural psychology.


Course T&C can be found on the GAIN website