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Let’s Talk About QA - the ins and outs, the challenges and dissatisfied customers
Let’s Talk About QA - the ins and outs, the challenges and dissatisfied customers
Outsource agencies often treat QA as an unnecessary expense. But testing always happens on a project - the only question is who pays for it: the agency, through free fixes after delivery, or the client, through a broken launch.
In this webinar, Mike breaks down how quality shapes an agency's economics - average deal size, LTV, and revenue - and how to build QA into your service without hiring a team from scratch.
You'll leave with a working model you can apply right away:
- Where the real money in QA is for an agency (5 revenue sources);
- How QA raises your average deal size and helps you win more bids;
- What the client gains, and why it's a fair deal;
- How to present QA to clients and handle the usual objections.
No theory for theory's sake - just practical business mechanics.
This event is free for Bureau Members. Not a member yet? Explore membership. If you choose not to become a member, please purchase a ticket for the webinar using the button on the right.