Professional Scrum with User Experience™ (PSU) is a hands-on, activity based course where you will experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work.

COURSE OVERVIEW

In this two day class you will leverage an ongoing case study as a way of applying techniques learned throughout the class and preparing to take what you learn back to your workplace. This course is designed for the entire Scrum Team to enable them to better incorporate design, research and learning into their Scrum process.

Lean UX techniques focus the team toward customer-centric design and discovery. Scrum focuses the team toward rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities, illustrating how they come together with development and delivery. You will explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can work together to explore, experiment and deliver value-based outcomes.

This course was created together with Jeff Gothelf and Joshua Seiden, the authors of the book Lean UX, leveraging their expertise and knowledge. The goal of working together is to help attendees learn the truth about many of the myths that exist when it comes to bringing together design and development activities and how to overcome the challenges that come with this integrated team approach.

COURSE OBJECTIVES

• Gain a common understanding of what is meant by Professional Scrum
• Dispel many myths about User Experience and its relationship to Agile and Scrum
• Experience how the UX mindset and the Scrum framework compliment, align, and integrate
• Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
• Understand how the Scrum Team can connect more closely with end users and customers
• Understand how “easily” and “quickly” we can do product development and include UX
• Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
• Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
• Learn how to plan and balance both discovery and delivery work
• Leave with some UX techniques that can be accomplished within the Scrum Team
• Understand how anyone on the Scrum Team can support UX practices in support of the product
• Focus on outcomes and impacts over outputs
• Embrace the need to release and use measurements to validate outcomes
• Realise the importance of incorporating UX work as part of the Product Backlog
• Learn the value of testing hypotheses with experiments
• Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

WHO SHOULD ATTEND

• Scrum Team members who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a "Done" increment each Sprint
  In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user
  
• UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog
  
• People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team

CERTIFICATION

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

WHAT'S INCLUDED

• Expert tuition from a Scrum.org Professional Scrum Trainer with years of real-world experience
• Class listed on your Scrum.org profile, demonstrating you have attended an official Scrum.org class
• 2 attempts at the Scrum.org PSU I Assessment
• Individual post-course support towards passing the assessment (if requested after first attempt)
• Scrum.org courseware and other useful resources and links
• Once obtained, certifications never expire

OUR TRAINERS

All our trainers for Scrum.org courses are fully accredited and active Scrum.org Professional Scrum Trainers (PSTs). The specific trainer for a course will be named in the joining instructions. Please contact us if you wish to speak to a trainer in advance of booking or before the course starts.

WHAT PARTICIPANTS HAVE SAID

“The trainer has this rare and important faculty for the effectiveness of the course to combine fun, theoretical learning and the sharing of experiences. I passed my exam on the first try thanks to their teaching. I recommend this teacher without limit!"

"The trainer is an exceptional instructor and this was an exceptional course. If you find yourself struggling with facilitating conversation, or just in general helping teams problem-solve or have healthy discussions, this is the course for you. Powerful questions and empowering techniques goes a long way with team building and quality product delivery."

"The clarity of the training content brought off lot of perspectives and broke more myths. As a take away, I became more confident on bringing value to the Organisation."

LIVE VIRTUAL CLASS

You will need a PC/laptop that can run Zoom.us, headset/speakers, microphone, webcam and a reliable internet connection. Contact training@calba.com for any queries.

ENQUIRIES

Please email training@calba.com or phone +44 (0)131 528 6833

TERMS & CONDITIONS
Calba reserves the right to cancel a course. In the event of a course cancellation, attendees will be contacted and offered a full refund or to reschedule. Calba will not be liable for any costs incurred by an attendee as a result of a course cancellation. If an attendee wishes to cancel or reschedule more than 30-days before the course start date, a full refund or free reschedule will be provided. Attendee name changes are allowed up to 24-hours before the course. Calba may change the trainer to another suitably qualified trainer. For in-person training, Calba may change the venue to within 10-miles of the advertised location.