Designing healthcare solutions around real human experience

• When: 9.30 - 10:30am, Thursday 28th May 2026
• Where: The Hub, Francis Crick Avenue w3w///things.spared.librarian
• Pastries and refreshments provided

Register here or let us know you're coming on LinkedIn!

Registration isn’t compulsory but allows us to cater for the event.

Please note that parking is very limited on site. We encourage using public transport where possible, specifically Trumpington and Maddingly Park and Ride.

Designing healthcare solutions around real human experience

with Lucy Jung founder of LYEONS and Charco Neurotech

We welcome you to our next Innovation Breakfast in May at the Hub on the Cambridge Biomedical Campus to hear more about Designing healthcare solutions around real human experience 

Healthcare solutions that make a real difference are designed around human experience, observing behaviours, emotions and needs rather than assuming early ideas reflect the true problem.

Lucy Jung, Founder of Charco Neurotech and LYEONS, will share how mapping the full patient journey, from early symptoms to long-term management reveals gaps in care and the importance of emotional and system-level experiences. Drawing on projects across conditions such as pain, paralysis, Parkinson’s, and dysregulation, she will show how insights guide adaptable, practical solutions.

Combining qualitative observation, interviews, and co-design with quantitative clinical data, Lucy demonstrates how early prototyping and iterative testing builds usable, scalable solutions that align with NHS pathways, stakeholder priorities, and real-world impact.

The session will be chaired by Richard Westcott the Director of Communications for Cambridge University Health Partners and Cambridge Biomedical Campus

This event is in person only.

About our innovation breakfasts
Our Innovation Breakfast series brings together aspiring innovators and clinicians with expert speakers to explore what it takes to turn a great idea into something that can make a difference for patients.

From industry partners and technical specialists to those who have been successful entrepreneurs with a story to share, join us to network, learn and enjoy a pastry.

Who Should Come?
We encourage attendance from:

• Staff across our partner organisations
• Innovators and people with an idea they would like to develop
• Professionals focused on service improvement
• Leaders in strategy, policy, and partnerships
• Colleagues working on public and patient involvement and engagement (PPIE)