In this engaging and interactive breakfast workshop, author and executive coach Nick Robinson draws on his new book, The 9 Types of Difficult People. He explores practical strategies to quickly improve workplace relationships and team dynamics by understanding and managing people and their behaviours.

Attendees will:

• Discover why people become difficult at work and what to tackle first
• Face up to the cost of difficult behaviours: to the organisation, its customers and its people
• Learn how to turn things around, positively and with empathy
• Build on leadership skills and takeaway actionable tips and advice to tackle their own difficult people challenges
• Improve working relationships and team dynamics

Nick Robinson has over two decades’ experience as an Executive Coach, working with managers across every size and type of organisation – from SMEs to multinationals, public sector to private.

He’s a former Chartered Accountant, a Certified Professional Coach, an NLP Master Practitioner, a Graduate of the Newfield School’s Mastery in Coaching programme and has served two terms on the national governing Council of the Institute of Directors.

Before becoming a coach Nick had large-company experience in senior Finance, Corporate Strategy, Human Resources and Project Director roles. He now specialises in one-to-one and team coaching for difficult people and tough teams at work.

Eligibility: Your business must be based within the Cheshire East area to be eligible for this course.

This training is funded by the UK Government through the UK Shared Prosperity Fund.