Unlock the Power of Group Dynamics to Navigate Difficult Situations

Are you or your team facing challenges with difficult clients/service users? Do you want to better understand how group dynamics impact your work and find effective solutions? This engaging and reflective training session is designed specifically for Community Anchor Organisations, offering practical tools and strategies to manage group dynamics and improve outcomes when dealing with challenging individuals.

Join us for an interactive afternoon where you’ll explore real-life scenarios, reflect on your current approaches, and discover new ways to support both yourself and your team in navigating difficult situations. This course will encourage you to examine your skills ‘toolbox’—what’s working, what needs updating, and what new tools can be added to help you handle group dynamics with confidence.

Key Takeaways:

• Understand the concept of ‘Group Dynamics’ and how it affects your team and clients
• Identify your personal and team ‘skills toolbox’ and plan for its improvement
• Learn how to support your workforce in overcoming fear and adapting to change
• Develop strategies for handling difficult clients and improving outcomes
• Create an action plan to enhance your own skillset and bring more value to your team
• Gain confidence in recognising your own strengths and how they impact others

About the Trainer:
Stef Bricklebank is a confidence consultant with over 26 years of experience working within diverse communities. With a background in youth work, dramatherapy, and education, Stef brings a wealth of expertise in group dynamics, conflict resolution, and personal development. From working in family centres to the post-16 education sector, Stef has a deep understanding of the complexities involved in group interactions and how to manage difficult client situations effectively.

Whether you're dealing with challenging clients or looking to improve your team’s dynamics, this course will equip you with the tools and confidence to create positive outcomes.

Date & Venue:

• When: November 6, 2024
• Where: Northallerton Town Hall
• Time: 1pm - 4.30pm
  
• Cost: FREE 
  

Don’t miss this opportunity to learn, grow, and develop new strategies for managing challenging situations in your CAO.