This Part 3 Generalist Debt Advice Training takes place over Zoom. Attendees will need a working camera and microphone on a suitable device to participate. Training manuals will be sent by post and Zoom links will be emailed to attendees a week before the training commences.

The CMA Part 3 Training Day is the last of the three training days that make up the Level 3 Award in Generalist Debt Advice.  In order to benefit fully from the Part 3 Training Day you will already be giving debt advice and have been working with clients for at least 3 months, as the topics covered build on your experience.  For debt advisers working within CMA centres, the Part 3 Training Day must be completed within 18 months of starting to give debt advice in your centre.  There is an online test to be completed after this training day which consists of multiple choice questions.

The day covers the following:

• Tackling Problem Cases

• Negative Financial Statements

• Negotiating with Difficult Creditors

• Creditor Options for Debt Enforcement

• Emergency Situations

• Enforcement Agents (Bailiffs)

• Debt Relief Orders

• Next Steps