The Consumer Duty Alliance is delighted to announce its first in-person event on Friday 11 October at the prestigious National Motorcycle Museum, near Birmingham.

Dedicated to the dynamics and needs of smaller firms, who represent over 80% of the regulated personal finance sector, it’s an opportunity to interact directly with the FCA, and share Consumer Duty experiences, challenges and successes with other financial professionals.

It’s a free to attend event for firms of up to around 20 people, whether directly authorised or appointed representatives, and will focus on the evolving and growing importance of professional advice in an ever-changing landscape and what it means for smaller firms.

The full and varied agenda below combines keynote presentations from the FCA and practitioners, panel discussions and interactive sessions. It gives attendees the opportunity to:

• Hear personally from the regulator
• Share and learn from good practice
• Network with hundreds of financial professionals
• Gain practical insights to evolve and achieve greater success in 2025 and beyond.

Numbers are limited and available on a first come, first served basis. 

OUTLINE AGENDA

08:30 Registration and Coffee

09:45 Welcome Ruth Sturkey, Non-Executive Director at Paradigm Norton

09:55 Introduction Keith Richards, Chief Executive Officer of Consumer Duty Alliance

10:15 Keynote 1 Nick Hulme, Head of Department, Advisers, Wealth and Pensions, FCA

11:15 Coffee and Networking

11:35 Keynote 2 Brett Davidson, Founder, FP Advance Ltd

12:20 Lunch and Networking

13:20 FCA Breakout Sessions:

Stream A – Feedback and Discussion with the FCA

Stream B – Retirement Income Advice Assessment Tool with the FCA

14:30 Good Practice Mini Keynotes: A series of short talks featuring practitioners

15:00 Coffee and Networking

15:15 Audience Q&A with expert panel

15:45 Closing Remarks Ruth Sturkey

15:50 Close