Customer Success Snack is coming to Stockholm!

We will continue the tradition of having segmented discussions based on role and specialisation. As you got used to from last year, there will be plenty of time to meet people that experience the same challenges.

Get your ticket to claim your spot! Sharing the link with your team is appreciated.

The topics will include:

🍫 Scaling CS through digitalisation
🍫 Retaining revenue in tougher times
🍫 Building a customer-centric business (Leadership only)
🍫 Building ROI for your customer as CSM
🍫 Strategic/enterprise account management (100k+ ARR)
🍫 Influencing organisational change as a CSM

Doors open at 8:20 AM to 12:00 PM with breakfast provided.

Why paid events in 2024?

Innovation comes from collaboration. With our events, we facilitate regional collaboration while learning from the whole of Europe. Coming together over breakfast in moderated discussions is the starting point to continue online and over coffee in between the events.Customer success is evolving faster than ever and customer success snack facilitates the growth.

Since the attendees value the moderated discussions the most we are going to further improve the quality and segment the tracks. Therefore we will charge a small fee to guarantee the value from the learning groups and minimise the no-show.

What to expect:

Event timeline:

08:20-8:35 Collect badges
8:35-8:45 Introduction
8:45-9:30 Discussion Round 1
9:30-9:45 Break
9:45-10:30 Discussion Round 2
10:30-12:00 Bingo & Networking

Let's grow together!