Berlin x Customer Success Snack
Fri 6 Oct 2023 08:20 - 11:30
WeWork Alexanderplats, BE 10179
Description
Beware of new location: We Work, Dircksenstr. 3, Berlijn, DE, 10179
The second edition of the Berlin CS snack breakfast event is online, this time we will have segmented discussions based on role and specialisation. There will be plenty of time to meet people that experience the same challenges.
Register to claim your spot. Sharing the link with your team is appreciated.
Some of the topics will include:
🍫Digital CS: Trends, Scaling & Tooling with Customer Operations
🍫Retaining revenue through an economic downturn: NGR/NRR/Churn, where are customer $ falling off
🍫Uniting organizations in customer centricity: Customer Journey Mapping, VoC & Employee Engagement
🍫CS ROI: Measuring impact, activity & capacity modeling
🍫Strategic Account Management: Account penetration, accessing sponsors & leaders, value conversations
🍫CS as influential change driver: influencing the board of directors, spreading awareness and raising budgets
Doors open at 8:20 AM to 11:30 AM with breakfast provided.
The survey for the discussion rounds will be sent out 14 days before the event.
Let's grow together!
Location
WeWork Alexanderplats, BE 10179