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We go beyond the theory and support staff to work out what to say and how to say it. That gives staff the confidence and skills to manage those difficult conversations.
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Have better conversations
Scotland’s leading NHS communication programme
We are delighted to be running some upcoming communication training courses for senior maternity staff. These courses have been endorsed by Nina Khazaezadeh, Regional Chief Midwife for London, NHS England:
"This training offers clinicians a valuable opportunity to enhance their skills and practise challenging conversation in a genuinely supportive and safe environment, under skilled facilitation. Its impact reaches far beyond the individual clinician, helping to shape the culture, improve safety and ultimately, improve how women and families experience our care"
