This course is open to staff from all health boards / organisations

An interactive workshop which supports Clinicians to talk about Future Care Planning informed by an understanding of “what matters” to individuals and their families. Participants will work in a small peer group and address communication challenges drawn from their own clinical practice and educational roles. Particular focus will be on initiating conversations about deteriorating health, people’s priorities and plans for future care such as hospital treatments options, further admissions, clinically assisted nutrition or hydration and CPR.

Date of course to be confirmed – please click the book now button to be added to our waiting list for upcoming dates

Overview

We look at effective ways to help people think and plan ahead. Clinicians need to be able to talk about emergency treatment and care planning (e.g. Treatment Escalation Plans and ReSPECT), goals of care, and planning for care around dying, including DNACPR discussions.

The RED-MAP framework supports these conversations.

Learning outcomes

In this advanced clinical communication workshop participants will:

• Communicate sensitively and effectively with people and those close to them about serious illness,  deteriorating health, goals of care and CPR.
• Talk about Future Care Planning informed by an understanding of ‘what matters’ to people and their families.
• Discuss treatment and care options and outcomes within a person-centred model of shared decision-making and Realistic Medicine.
• Respond to anger, distress, collusion and other complex emotions.
• Discuss the benefits and limitations of treatment in a balanced way.
• Address communication challenges that arise when the person has impaired decision-making capacity

Tutor Team

Dr Edile Murdoch

EC4H Senior Tutor

Dr Edile Murdoch is a consultant neonatologist in Edinburgh, previously in Cambridge. She gained expertise in managing maternity and neonatal services, adverse event processes and palliative care pathways in NHS England and NHS Scotland. Edile has worked with national, network and government teams to develop frameworks in managing risk and communicating with families and has co chaired the development of national UK Frameworks for managing perinatal palliative care. Edile recently became a national specialty advisor to the NHS England maternity and neonatal programme developing safety signal systems. Alongside this Edile has become a communications tutor for EC4H (Effective Communication For Healthcare) and is a trained mediator.

Jennifer Pyper

Nurse Tutor

Jennifer Pyper completed her EC4H tutor training through the NES sponsored programme in 2010. Her clinical background is as a resuscitation officer in NHS Lothian with a special interest in paediatrics. She regularly contributes to all levels of communication courses and is keen to promote workshops raising awareness and facilitating discussions about Children and Young People’s Acute Deterioration Management (CYPADM). NMC number: 82E0229S