Specialty Trainees & Senior Nurses

An Intensive one day workshop for specialty trainees, specialty doctors, clinical nurse specialists and advanced nurse practitioners. Other senior nurses and senior AHPs (Band 6+) are welcome to apply for this workshop.

This course is designed to cover the learning outcomes of an advanced communication workshop for specialty trainees. 

Staff from all health boards and organisations are welcome to apply

Date of course to be confirmed – please click the book now button to be added to our waiting list for upcoming dates

Overview

This successful workshop has now been running for over 25 years. Groups of more senior doctors in training and experienced nurses work together in a small coaching group with two senior tutors. The course content is highly interactive with interview demonstrations and participant role-play. Each group will set its agenda at the start of the workshop and consider strategies for handling communication challenges from each participant’s own clinical practice. Participants receive individual coaching and support.

Participants from any specialty are very welcome to apply, as are GP registrars.  Open to all health boards and organisations.

Topics may include:

• Discussing complex or distressing information
• Handling anger, emotional distress, collusion and denial
• Shared decision-making and informed consent
• Discussing goals of care, levels of intervention and CPR status
• Handling poor performance
• Breaking bad news
• Communication in teams and effective handover
• Addressing and preventing complaints

Learning Outcomes

• Understand normal psychological reactions when facing difficult situations
• Know yourself better by increasing your self-awareness
• Identify personal learning objectives and develop strategies for addressing these within a supported peer learning group.
• Increase your communication effectiveness

This communication course will not only increase your emotional resilience but also your job satisfaction.

Pre-workshop preparation

Workshop participants have found it useful to think about how they currently communicate and what situations are particularly challenging. As the workshop is based on participants’ own situations we will be asking what you would like to work on.

Please complete the pre-workshop evaluation as soon as possible as we use this information to plan the content of your workshop

Tutor Team

Dr Edile Murdoch

EC4H Senior Tutor

Dr Edile Murdoch is a consultant neonatologist in Edinburgh, previously in Cambridge. She gained expertise in managing maternity and neonatal services, adverse event processes and palliative care pathways in NHS England and NHS Scotland. Edile has worked with national, network and government teams to develop frameworks in managing risk and communicating with families and has co chaired the development of national UK Frameworks for managing perinatal palliative care. Edile recently became a national specialty advisor to the NHS England maternity and neonatal programme developing safety signal systems. Alongside this Edile has become a communications tutor for EC4H (Effective Communication For Healthcare) and is a trained mediator.