This course is open to staff from all health boards / organisations

Even when we want to change the way we do things, our determination and ability to do so meets internal barriers – stifling the opportunity to become the best version of ourselves. This course is aimed to support staff working in health or social care with management responsibilities.

This course equips you to help other people:

• Activate their own motivation to improve
• Use their strengths to overcome obstacles
• Make meaningful, sustainable change, helping you become the person who empowers others to change

Open to all health boards.

Date of course to be confirmed – please click the book now button to be added to our waiting list for upcoming dates

Course Overview

Participants will work in a small peer group and address communication challenges chosen from their own clinical practice, management, team and teaching roles.

Learning Outcomes

EC4H courses help you have difficult conversations with more confidence and skill, improving the impact you have on others, and your own emotional resilience and job satisfaction:

Strengthen Staff Confidence in Communication
• Build skills that enable staff to express ideas, concerns, and solutions effectively across all levels of the organization.
• Encourage clarity in both verbal and written communication.

Foster a Culture of Open Dialogue and Psychological Safety
• Promote trust and transparency through respectful, two-way communication.
• Create an environment where staff feel safe to challenge the status quo, share feedback, and promote innovation.

Enhance Change Communication Competence
• Support staff with the tools to communicate effectively during periods of transition or organisational change.
• Practise techniques to help manage uncertainty and align teams with new directions.

Promote Collaborative Problem-Solving and Decision-Making
• Improve group communication skills that support teamwork, shared leadership, and collective action.
• Encourage staff participation in shaping and implementing change initiatives.

Develop Influencing and Negotiation Skills
• Empower staff to advocate for positive change and influence key stakeholders constructively.
• Provide strategies for building alliances and gaining support for new ideas.

Align Communication with Organisational Values and Goals
• Promote communication of the vision and values of healthcare.
• Connect day-to-day communication to broader strategic objectives and change efforts.

Encourage Ownership and Accountability
• Apply motivational change techniques in interpersonal communication
• Support the role of every team member in shaping a positive and adaptive workplace culture.

Tutor Team

Dr Calum Arthur

EC4H Lead Tutor

Dr Calum Arthur is an experienced psychological coach and performance psychologist, with extensive experience across high performing environments, including the Military, Olympic Sports and Health Sectors.  Calum currently works as a Senior Lecturer in Surgical Performance at the University of Edinburgh, contributing to cutting edge research in surgeon performance.