This webinar is open to staff from all health boards / organisations

An interactive webinar for all healthcare staff who are involved in Adverse Event Reviews.  Participants will watch a real time interactive demonstration led by EC4H tutors focusing on having difficult and sensitive conversations when feeding back the outcome of a review to patients and families involved in an adverse event

Learning Outcomes

• Giving information and support to patients and families involved in adverse events
• Diffuse emotionally charged situations
• Feeding back adverse events reports to families
• Handling strong emotions - anger and emotional distress
• Being Open about adverse events

Tutor Team

Dr Edile Murdoch

EC4H Senior Tutor

Dr Edile Murdoch is a consultant neonatologist in Edinburgh, previously in Cambridge. She gained expertise in managing maternity and neonatal services, adverse event processes and palliative care pathways in NHS England and NHS Scotland. Edile has worked with national, network and government teams to develop frameworks in managing risk and communicating with families and has co chaired the development of national UK Frameworks for managing perinatal palliative care. Edile recently became a national specialty advisor to the NHS England maternity and neonatal programme developing safety signal systems. Alongside this Edile has become a communications tutor for EC4H (Effective Communication For Healthcare) and is a trained mediator.

Dr Judith Orme

EC4H Senior Tutor

Dr Judith Orme is a Consultant Neonatologist in Edinburgh. She joined the EC4H Tutor Team in 2018 and delivers EC4H courses and Being Open training to staff in NHS Lothian and our partner boards.