National Pool Supervisors Qualification (NPSQ)

The RLSS National Pool Supervisor Qualification (NPSQ) is a two-day course aimed at staff responsible for supervising lifeguards and managing essential health and safety within a leisure centre or swimming pool environment.

• Enhances your knowledge of why Risk Assessments, PSOP’s and Safe Systems of Work are in place to ensure a safe work environment, for both staff and customers.
• Gives you a basic understanding of the laws and industry guidelines that you and your team need to comply with.
• Helps you understand how to manage your team and provide feedback.
• An ideal course for newly appointed Leisure Supervisors or Duty Managers.

The NPSQ is suitable for Lifeguards wishing to progress in their career or for employers wanting to upskill their employees to manage lifeguards, team members and essential health and safety.

NPSQ is delivered using workshops, hazard perception videos, scenario-based discussions and case studies. Candidates use workbooks, containing key syllabus information, to complete tasks, activities and make notes/actions to help once they return to the workplace.

The NPSQ is a Level 3 qualification and by completing the course you can gain eight UCAS Tariff points. This could help you secure a place at university or further education. Completing other Level 3 courses including first aid can help you accumulate more UCAS points.

Prerequisites

This qualification is aimed at candidates aged 18+ who have a specific responsibility (paid or unpaid/voluntary) for managing and supervising a swimming pool environment.

Cancellations & Refunds

Full refunds (less administration fee) will be issued for all cancellation requests received more than 4 weeks in advance of the start of the course or event.

Cancellation / refund requests received between 14 and 28 days prior to the start of the course / event will have the option of either a 50% refund or a voucher for 100% of the fee paid that can be used on an alternative Everybody Academy course / event. This must be used within 12 months of the date of issue.

Cancellation / refund requests received with less than 14 days notice prior to the start of the course/event will not be eligible for a refund/voucher

We reserve the right to consider claims of exceptional circumstances for cancellation/refund requests made in advance of the start of the course/event. Please note that you may need to provide evidence to support claims of exceptional circumstances.

All refunds will be made to the original payment method.

We will not refund or provide vouchers for candidates who fail to meet the stated minimum requirements or prerequisites for any course/event