Dates: 4th December 2024

ALL CRITICAL CARE STAFF FACE THE CHALLENGE OF COMMUNICATING WITH PATIENTS, RELATIVES, AND COLLEAGUES 

THIS WEBINAR AIMS TO EMPOWER YOU TO MANAGE THESE CONVERSATIONS WITH CONFIDENCE AND SKILL

90-minute online interactive training for HCPs with live/video role-plays performed by HCPs to demonstrate theory in practice.

LEARNING OBJECTIVES

• Create a communication purpose that increases confidence
• Know-how: to create a thinking environment F2F and over the phone
• Understand how to communicate difficult and complex information
• Apply a structure
• Evaluate the key communications skills for effective consultations 
• Strategies for managing emotions

EACH TRAINING SESSION IS MADE BESPOKE FOR THE GROUP

We develop the role-play scenario based on the answers YOU GIVE when signing up for the training!

Suitable for all Critical Care staff