90min Online interactive training for HCPs

Live role-play by HCP to demonstrate theory in practice

We all have to have challenging conversations with our colleagues!

Often, we avoided these conversations or wait until we react.

Improving your skills and confidence in managing challenging conversations with colleagues will result in better working relationships, improvements in services, patient care, and job satisfaction.

Learning Objectives

• Create a clear agenda and purpose
• Know-how: to create a thinking environment
• Apply the three Ps to prepare
• Apply a structure
• Analyse & evaluate the key communication skills of assertiveness

Each training session is bespoke for the group

We develop the role-play scenario based on the answer YOU give when signing up for the training

Suitable for any HCP who would like to improve their communication with colleagues and overcome communication challenges such as improving service, poor performance, challenging behaviors & disagreement is opinions.