In this one-day, fast-paced course you’ll learn about the mindset, methods and process of Design Thinking (aka Human-Centred Design). Working in small teams with people from different organisations, you’ll get hands-on experience with practical tools that you can use straight away to improve your innovation and creative problem-solving. 

Course Overview

1. Introduction. Learn about the Design Thinking mindset, toolkit and process and how it helps manage the risks of innovation.

2. Empathise and Identify Users’ Needs. Understand users’ needs from their perspective and identify and prioritise pain points.

3. Define and Ideate. Clearly articulate the problem to be solved, generate early solutions, and select the best ideas to take forward.

4. Prototype, Test, and Iterate. Create a quick prototype to communicate a concept, test with users, and get constructive feedback to improve the concept. 

What You Get

• Hands-on practice with methods using real-life scenarios
• Expert facilitation by highly-experienced design & innovation practitioners
• Small class size (max of 16) for more individual attention
• Future Tonic’s Design Thinking toolkit

About the Instructors

Maeve Keane & Heather McQuaid, the founders of Future Tonic, are Design Thinking practitioners, consultants, and instructors who’ve designed and delivered bespoke programmes for Fortune 500 and FTSE 100 companies. They have 40+ years’ combined experience training teams to collaborate, solve problems and unlock their creativity, and helping organisations transform into forward-thinking innovators focused on the human experience.

Testimonials

"Heather and Maeve are exceptional teachers with extensive experience in Design Thinking. Their course gave me new insights and a deeper understanding of Design Thinking, and I was able to apply my learning from the course immediately." Lead UX and Human-Factors Specialist

"Maeve & Heather are highly skilled trainers of Human-Centred Design. I've been impressed with their depth of knowledge and experience, and the resulting rich learning environment this creates for participants. The passion and energy with which they deliver the material is infectious." Talent development manager

Frequently Asked Questions

What should I bring? An open mind and enthusiasm for learning a new way of working. We supply the rest, including breakfast, lunch and morning & afternoon tea. 

When should I arrive? Please arrive at the Shark Ninja offices no later than 8:45am, so you have time to sign in and get through security as we'll start promptly at 9am. We'll finish the course by 5pm. 

What's the refund policy? We don’t offer refunds though you may send someone in your place if you can’t attend. In special cases we allow transfers from one workshop date to another. We reserve the right to cancel any workshop up to 14 days prior to the start date. Should that happen, we'll notify you promptly and give you a full refund or the option to attend another public workshop within six months. We are not responsible for travel expenses or any costs that may be incurred as a result of a cancellation.

Who can I contact if I have questions?  Send an email to Future Tonic at refreshing@futuretonic.co.uk. 

Additional Terms & Conditions

All materials and handouts provided by Future Tonic during the course are copyrighted. Workshop participants do not acquire title nor ownership rights for any of these materials and agree not to reproduce, modify, or distribute materials provided by Future Tonic.