Client Conversation Masterclass

CLIENT CONVERSATION MASTERCLASS

Two practical days to help you build confidence, create trust, and grow your Genistar business

The quality of your conversations shapes the quality of your results.

In Genistar, success is not about being pushy. It is about knowing how to connect with people well, understand what matters to them, explain things clearly and help them move confidently to the right next step.

That is exactly what this two-day masterclass is designed to help you do.

The Genistar Client Conversation Masterclass is a powerful, practical training experience for representatives who want to become more confident, more professional, and more effective in the conversations that matter most.

Whether you are speaking to clients, referrals, prospects or potential team members, this masterclass will help you strengthen the underlying skills that make those conversations more natural, more productive and more impactful.

This is not theory.

It is practical, applied learning built around real Genistar conversations, with plenty of opportunity to practise, reflect, build confidence, and improve how you show up.

What you will learn

• Build trust from the start
  Learn how to create rapport naturally, make people feel comfortable and start conversations in a warm, confident and professional way.
• Ask better questions
  Develop your ability to uncover what really matters to people, understand their needs and guide conversations more effectively.
• Listen and respond with confidence
  Strengthen the way you listen, respond, and adapt in the moment so people feel understood and supported.
• Explain things more clearly
  Learn how to talk through ideas, recommendations and next steps in a way that feels simple, natural, and easy to follow.
• Handle hesitation well
  Build confidence responding to common objections, uncertainty, and hesitation without becoming defensive or losing momentum.
• Ask for referrals and introductions more naturally
  Learn how to turn positive conversations into further opportunities by asking in a way that feels comfortable and professional.
• Strengthen your opportunity conversations
  Improve how you talk about the Genistar opportunity, so it feels relevant, compelling, and authentic.
• Develop the mindset for growth
  Build the resilience, confidence and consistency needed to keep improving, keep practising and keep moving forward.

Why attend?

The people who grow fastest in Genistar are not always the loudest. They are often the ones who build the right habits, practise the right skills and learn how to create trust and momentum through better conversations.

After these two days, you will leave with:

• greater confidence in live client and prospect conversations
• stronger questioning, listening, and objection-handling skills
• more confidence guiding people to the right next step
• practical techniques and language you can use immediately
• a clearer sense of how to grow your business through better conversations

Who should attend?

This masterclass is designed for:

• new representatives who want to build confidence quickly
• active associates who want to improve the quality of their conversations and results
• leaders who want to strengthen their own capability and support their teams more effectively

If you are serious about growing your business, helping more people, and becoming more effective in the field, this training can make a lasting difference.

A practical and interactive experience

This is an interactive training experience, not a sit-and-listen seminar.

Across the two days, you will take part in realistic exercises, live practice, reflection, and feedback so that the skills do not just make sense in theory - they start to feel more natural in practice.

Important: Individuals under the age of 16 will not be permitted to attend this event.

Event details

Client Conversation Masterclass

Date: 10-11 July 2026
Location: De Vere Reading Wokefield Park
Registration fee: 2-day delegate rate £197 / First 100 people £129 until Sunday 22nd March at 11:59 pm, then it goes to £197.

* Includes Coffee, breaks and lunch

Important: Individuals under the age of 16 will not be permitted to attend this event.

Limited places available

Places are limited to protect the quality of the learning experience.

Secure your place today and invest in the skills that can help you support clients better, build stronger relationships and grow your Genistar business with greater confidence.

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Free Parking

Nearest Train Stations:

• Mortimer (1.02 miles from Venue)
• Theale (3.75 miles from Venue)
• Reading (5.65 miles from Venue)