A service of carols in a candlelit church - there will be plenty of candles lit, but not separate handheld candles.

Please make sure to select tickets for the 4pm or 6.30pm service and on the ground floor (Nave) or in one of the galleries. Please note the galleries are not accessible by lift, only by stairs. The Nave is fully accessible.

On the day please make sure to arrive in good time, we regret we will not be able to admit latecomers to the service and 15 minutes before the service will give any spaces available to people without tickets.

If you book and then no longer need tickets, please cancel to allow others to book.

There are no toilet facilities in the church other than for disabled users.

The nearest parking is in the Grand Arcade.