Virtual PLT: NHS App and Proxy Access Training for Admin and Clerical Teams

Learning Objectives

By the end of this session, attendees will be able to:

• Explain what the NHS App is and identify its key benefits for patients and practices
• Support patients with NHS App registration and identity verification
• Understand proxy access and recognise when it is appropriate to use
• Set up proxy access safely, accurately, and in line with best practice
• Apply information governance, confidentiality, and consent principles when managing patient access

Facilitator

Edyta Nita
Senior Primary Care IT Facilitator