Change that Works: From Idea to Action

Design change that works with people, not against them.

This one-day practical course is for people working on change projects who want to understand what really helps change succeed in health and care settings.

Drawing on improvement methods, systems thinking and behavioural science, the session focuses on how people experience change, what gets in the way, and how to design interventions that are ethical, proportionate and evidence informed.

You will work through practical tools and apply them to realistic challenges, building confidence to move from good ideas to meaningful action.

What you will gain... 

By the end of this session, you will be able to:​

• Understand the basics of improvement, systems thinking and human dimensions of change.​
• Identify stakeholder needs using personas and galaxy mapping.​
• Understand key concepts of behavioural science including defining and selecting behaviours to change. ​
• Using the COM-B and EAST models to analyse and plan effective interventions​
• Create clear, effective communication that reaches the right people at the right time using PAC model. ​

What this session is not designed for...

This session is not about your own individual response to change, stress, or resilience at work.​

If you are looking for support in this area, we recommend the following resources instead: https://www.healthinnowest.net/tips-for-developing-emotional-resilience-toolkit/ and https://de-frazzle.co.uk ​

It is also not about public health or clinical interventions that focus on changing individual behaviours, such as lifestyle or health behaviour change with patients or the public. For guidance on that area, see NICE guidance PH49: https://www.nice.org.uk/guidance/ph49 ​

What this session is designed for...

This session is for people working on a change project who want to use behavioural science approaches to:​

• Influence how people engage with a new process, system, service or way of working​
• Encourage desired behaviours and reduce unintended or undesirable ones​
• Design and implement change in a way that is ethical, proportionate and evidence informed​

The focus is on applying behavioural science at a project, service or system level, rather than on individual wellbeing or clinical behaviour change.​

Who can apply?

The Academy is for people working in health and social care, including NHS colleagues, voluntary and community sector teams, and innovators in the health-tech space living, working or planning to work in the West of England.  

If you would like to talk to us about whether this is the right course for you, please do get in touch with healthinnowest.academy@nhs.net

Creating a welcoming and inclusive space

We aim to eliminate any disadvantage based on age, disability, marriage or civil partnership, race, religion, sex, gender identity, sexual orientation, pregnancy, maternity or any other characteristics. We want to create a welcoming space for everyone. Need anything adjusted so you can fully take part in our event? Please don't hesitate to contact us at healthinnowest.academy@nhs.net. We're here to help and make your experience as comfortable as possible. We're always open to feedback about how inclusive our events are, and promise to handle your thoughts with the utmost respect and dignity.

Can't attend? Please let us know

All Academy events are free to attend, unless otherwise stated. Please note that places are limited and in all cases will be allocated on a first come, first served basis.

Your booking onto an event constitutes a binding agreement. Please note that for any events, booked delegate places where there is non-attendance on the day without prior notification, may incur a cancellation fee to cover venue/catering costs.

If you cannot attend an event, please cancel your booking via the event website or email us directly at healthinnowest.academy@nhs.net at your earliest convenience to ensure your place can be taken up by somebody else.

About the West of England Academy

The West of England Academy provides a range of free resources to help you gain knowledge and develop essential skills for innovative thinking and working.We promote the use of quality improvement methodologies to support delivery of better patient care.

The Academy is for all health and care professionals, front line, support services, voluntary sector and commissioners, plus innovators living, working or planning to work in the West of England. Explore our free online resources on our Academy website www.healthinnowest.net/academy 

Find out more about the Academy in our short video series. 

Subscribe to our podcast series QualiTea. Each episode is a short, informal chat between Sarah and Becca, focusing on one simple improvement tool. They'll use relatable examples and talk about how you might actually use it in your day-to-day work to help you think a bit differently about a problem. Not in theory, in real life. healthinnowest.net/news-views/podcast-west-side-stories/

We encourage you to share your learning with colleagues and via social media. You can find us on LinkedIn https://www.linkedin.com/company/healthinnowest/ and Instagram https://www.instagram.com/healthinnowest/

Stay connected with upcoming events and opportunities by signing up for our newsletter www.healthinnowest.net/newsletter