Implementing big systems like ERPs (Enterprise Resourcing Planning) and CRMs (Customer Relationship Management) is hard! 

Come along to this discussion-based session to share your experiences and learn from others in the community about how things like change fatigue, 'silver bullet' thinking, and slippery slope creep can make these projects difficult to do well.

Key takeaways:

* You are not alone! Come and share your experiences and learn from others in the community
* Discuss differences between ERP projects and other projects, are they really that special?
* Find the motivation to keep going through challenging circumstances and multiple conflicting priorities

Your host: Dan Ford - Dan is a Senior Business Analyst Consultant at Herd. His years of varied admin and support experience in the private and public sectors before becoming a BA shaped his appreciation of the pain that comes from bad processes and poorly-defined problems. Before joining Herd, he spent nine years in various roles at the University of Cambridge, most recently as the Lead BA on a major transformation programme.

Who should attend: Anyone who has implemented, or is thinking about implementing, an ERP, CRM or other big system.