Introduction to housing mediation

Gain a general overview of mediation, and how mediation works in relation to housing.

This course covers a general overview of mediation, and also more specifically how mediation works in the housing arena.

We will discuss the benefits to all parties in engaging in mediation to try and resolve an issue with housing, whether this involves landlord, tenant, neighbours and so forth.

The course will help build an understanding for those working with renters. It will raise awareness of their rights as well as responsibilities before, during and after the rental period.

What we will cover

• what mediation is
• the benefits of mediation
• who mediation applies to
• how to initiate mediation
• how mediation works in the housing arena
• the benefits to all parties in engaging in mediation to try and resolve an issue with housing

Who should attend

• estate agents & letting agents 
• local council staff 
• floating support workers 
• advisors who are involved in supporting clients moving into the private rented sector 
• constituency office staff 
• community/resident groups

Why should they attend

This course aims to build understanding for those working with renters.  It will raise awareness of their rights as well as responsibilities before, during and after the rental period.