Practical HR Conversations: Receiving and Resolving Grievances

Receiving and Resolving Grievances

Workplace grievances can be complex, emotional and time-consuming if not handled effectively.

Together we'll discuss how to respond when concerns are raised, the role of informal resolution, conducting fair grievance processes and managing difficult situations where relationships have broken down. We'll also explore the growing challenge of receiving lengthy, AI-generated grievances, including how to identify the key issues being raised, narrow the scope where appropriate and ensure investigations remain focused, fair and proportionate. Bring your questions and experiences as we explore best practice and practical solutions.

Practical HR Conversations

Our Practical HR Conversations series is a monthly discussion-led session designed for business owners, managers and anyone with responsibility for people management.

Rather than a traditional training workshop, these interactive sessions provide an opportunity to explore real workplace scenarios, discuss common challenges and learn from the experiences of other employers and managers. Each session includes practical guidance, facilitated discussion and the chance to ask questions in a supportive environment.

Attend the sessions most relevant to your business or join us throughout the year to build your confidence across a range of HR and employment issues.

£49 + VAT per session or £199 + VAT for any 5 sessions. Choose the topics most relevant to your business and join a practical, discussion-led HR learning community.

More than one colleague from your organisation is welcome to attend under the same booking.