Please note the following time slots are exclusive sessions for those with Special Educational Needs and Disabilities (SEND) - Each ticket comes automatically with a FREE carers place

If you are looking for our general sessions please click here

Welcome aboard Santa Claus’ magical sleigh ride!

Experience an amazing virtual sleigh ride where you will be transported across the world as you give Santa’s brand-new sleigh a trial flight before Christmas Eve.

Begin your journey by being transported into a virtual bay using a VR headset with a fully immersive experience including 360 degree views and matching movements!

This virtual reality experience offers a perfect family attraction during the festive period.

Hold on to your hats everyone, this could be a bumpy ride!

Pricing

• Single ticket - £3.95 per person
• Group tickets for 4 people - £12.50 per group
• SEND ticket - £3.95 per person
• Carer (1 ticket per ticket holder with needs, SEND session only) - FREE

Q - Is there a minimum age to take part?
A - We recommend the virtual reality sleigh ride experience for children 3 years and over. Children under 3 may ride using the headsets with parental discretion. The ride can also be experienced without headsets in 2D as there is a large screen positioned at the front of the sleigh. This will allow small children and babies to be brought into the experience.

Q - Are you running sessions for those with Special Educational Needs and Disabilities (SEND)?
A - Yes, every Tuesday and Thursday between 12pm and 1pm and every Saturday between 10am and 11am (from 1 to 18 December) and every Tuesday, Thursday and Saturday between 10am and 11am (from 19 - 24 December)

Q – Do you have a buggy park in the venue?
A – Buggies/Pushchairs and large bags can be left within the venue, however, we are not responsible for any personal belongings.

Q – Are there toilet facilities at the venue?
A – There are no toilet facilities in the venue. The nearest public toilets are situated in the Avenue car park at The Lexicon

Q – Are there any health conditions that mean I cannot ride?
A - The sleigh is suitable for everyone. However, if you suffer from epilepsy, motion sickness or vertigo please ride in the front seat and don’t wear the headsets. You will be able to experience the ride in 2D with the giant screen at the front.

Q – Will the headsets be sterilised
A – The VR sleigh, seats and headsets are all sanitised after each ride has finished.

Q - I don’t feel comfortable in the experience, how do I get out?
A - Simply raise a hand and one of the elves will guide you out

Q - Will I be sat with others in the sleigh?
A - Yes, the sleigh fits up to 6 people.

Q – Do I need to book or can I walk in?
A – To reserve a ride you need to book in advance. But there is likely to be a limited number of walk-in spaces available every day (card payments only)

Q - I can no longer make it, is it possible to cancel?
A - Unfortunately, we cannot process any cancellations