PCI‑Accredited Care Coordinator Course

PCI‑Accredited Care Coordinator Course

Aligned with the NHS Care Coordinator Workforce Development Framework and PCI Curriculum

Our PCI Accredited Care Coordinator Course provides a high‑quality, structured learning experience designed for both new and experienced Care Coordinators. Fully aligned with the NHS Care Coordinator Workforce Development Framework and the PCI Curriculum, this programme equips participants with the knowledge, skills, and confidence required to deliver effective personalised care.

National Online Delivery

Our training is delivered live via Microsoft Teams, ensuring full national accessibility and removing the expense and time for travel. Participants can join from any location across the UK, benefiting from a flexible and interactive learning environment.

Course Overview

Our interactive two‑day programme covers the essential competencies and practical activities required for excellence in the Care Coordinator role, including:

• The national drive towards personalised care
• Role and responsibilities of the Care Coordinator
• Personalised care models
• Enhanced communication skills
• Patient engagement and activation
• Behaviour change
• Motivational Interviewing (MI)
• Investment Impact Fund and QOF
• Enhanced Health in Care Homes (EHCH)
• Working with volunteers and community groups
• Effective multi‑disciplinary team working
• Self‑care and resilience
• Managing challenging behaviour
• Continuing Professional Development
• Supervision and quality improvement

Learning Approach

Our course incorporates a range of evidence‑based learning methods to support engagement and practical application:

• Practical activities
• Reflective practice
• Active learning sets
• Video‑based learning
• Case studies
• Facilitated discussion

Course Fee

Tickets are £600 per participant or Invoices can be provided on request.

If you would like an invoice then contact us here

About Lotus Training

Lotus Training delivers high‑quality development programmes for managers and healthcare professionals. We specialise in equipping new and existing people with the practical skills, confidence, and insight needed to make a meaningful impact in the workplace. Our courses are delivered by experienced trainers and include interactive activities designed to support real‑world application and professional growth.

Click here to find our terms and conditions refund and cancellation policy