Please be aware that a £20 fee is required to secure your booking. This will be refunded to your card upon attendance.

09:00 - 09:30 Arrival

09:30 - 10:30 Our patients: what do they want and need and when?

10:30 - 10:50 Coffee (allows for interaction of delegates)

10:50 - 11:50 Optimising the diary to work for the practice and the patients

11:50 - 12:20 Yes we can! Matching the products and services to the needs of patients

12:20 - 12:30 Discussion, feedback and close