About this session

📘 What is this session?
Tier 1: Part 2 – Oliver McGowan Mandatory Training on Learning Disability and Autism (live, 1-hour interactive webinar)

✅ Commissioned by Greater Manchester Integrated Care Board (GM ICB)
✅ Delivered by Happy Smiles Training

🧩 What is Tier 1: Part 2?
🟢 Live | 🟢 Interactive | 🟢 Online
Builds on Tier 1: Part 1 (e‑learning)

🎯 Focus:
🗣️ Lived experience (co-delivered with experts by experience)
💬 Communication
🛠️ Reasonable adjustments
❤️ Improving care and outcomes

🧑‍💻 Before you attend
✅ Tier 1: Part 1 (e‑learning) must be completed
⏱️ ~90 minutes

Available via:
• Your organisation’s learning system
• NHS England e‑Learning for Healthcare (elfh) 👉 NHSE elfh Hub

❗ Individuals cannot attend Part 2 without completing this

👩‍⚕️ Who can attend?

✅ Health and social care staff in the Northwest of England

Suitable for:

• Staff not providing direct care
• Staff not making decisions about patient care

🧑‍💼 Line manager approval required

❓ Unsure? Speak with your manager

💻 Access to this session

🖥️ This session is delivered via a Microsoft Teams Meeting

📩 You will receive:
➡️ A Teams meeting link after booking (via Ticket Tailor)

⚠️ Important:
➡️ Do not share your link with anyone else

This helps to:
➡️ ✅ Record attendance accurately
➡️ ✅ Manage session capacity

👤 Only people who have booked can attend

➡️ Please join using the same name and email used to book

👥 How to attend

This is a live and interactive session

👩‍🏫 Delivered by:
➡️ A trainer with a learning disability
➡️ An autistic trainer
➡️ A trained facilitator

🙋 You should:
➡️ Attend individually (not as a group)
➡️ Join using a laptop or tablet
➡️ Not use a shared screen or meeting room

✅ This supports:
➡️ Accurate attendance recording
➡️ Participation in discussions
➡️ Use of interactive features (e.g. polls)

📧 If this is not possible:
➡️ Contact: nhsgm.olivermcgowanprogramme@nhs.net

⚖️ Why this training matters

❤️ Helps save lives by improving staff knowledge and skills

👦 Oliver McGowan

🕯️The training is named after Oliver McGowan. His death highlighted the need for better training and safer care.

📜 Legal requirement:

CQC‑registered providers must ensure staff receive appropriate training (Health and Care Act 2022)

🏅 About the training:

✅ National, standardised, recommended

📖 Based on Code of Practice & Core Capabilities Framework

👥 Co‑produced and co‑delivered with lived experience

💙 Helps to:

• Prevent avoidable deaths
• Reduce health inequalities
• Improve care

⚠️ Content notice

This is a live session with real experiences

🧠 Some content may feel:
➡️ Emotional
➡️ Challenging

💛 If you feel affected:
➡️ Take a break
➡️ Speak to your manager or support services

❌ Cancellations

If you can’t attend:
➡️ Please cancel your place as soon as possible

This allows someone else to attend

You can cancel:
➡️ Via Ticket Tailor
➡️ Or contact: nhsgm.olivermcgowanprogramme@nhs.net