Tier 1 of Oliver’s Training, the 1-hour interactive webinar by Be Well Learning
Tier 1 of Oliver’s Training, the 1-hour interactive webinar by Be Well Learning
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About this session
📘 What is this session?
Tier 1: Part 2 – Oliver McGowan Mandatory Training on Learning Disability and Autism (live, 1-hour interactive webinar)
✅ Commissioned by Greater Manchester Integrated Care Board (GM ICB)
✅ Delivered by Be Well Learning
🧩 What is Tier 1: Part 2?
🟢 Live | 🟢 Interactive | 🟢 Online
Builds on Tier 1: Part 1 (e‑learning)
🎯 Focus:
🗣️ Lived experience (co-delivered with experts by experience)
💬 Communication
🛠️ Reasonable adjustments
❤️ Improving care and outcomes
🧑💻 Before you attend
✅ Tier 1: Part 1 (e‑learning) must be completed
⏱️ ~90 minutes
Available via:
- Your organisation’s learning system
- NHS England e‑Learning for Healthcare (elfh) 👉 NHSE elfh Hub
❗ Individuals cannot attend Part 2 without completing this
👩⚕️ Who can attend?
✅ Health and social care staff in the Northwest of England
Suitable for:
- Staff not providing direct care
- Staff not making decisions about patient care
🧑💼 Line manager approval required
❓ Unsure? Speak with your manager
⚠️ Important: How to attend
🖥️ Delivered live on Microsoft Teams Webinar
✅ Step 1: Book
🎟️ Book your place via Ticket Tailor
✅ Step 2: Register
🔗 Use the Teams link in your booking confirmation email
📝 To register:
1️⃣ Click the link
2️⃣ Complete the form
3️⃣ Use the same name and email as your booking
🚫 Do not share your link
📅 After you register
📆 The session is added to your calendar
📧 You will get your joining link by email
▶️ On the day:
➡️ Join using your calendar or email link
⚠️ Important
🚫 The registration link is not the joining link
✅ You must complete both steps
👤 Booking for yourself
✅ You must book and register
👥 Booking as a group
➡️ You can share one screen
👥 Up to 8 people
🧑💻 If sharing a screen:
✅ Only one person registers
➡️ The person using the screen
✅ Everyone attending
➡️ Must meet the session requirements
🔐 Your information
We only collect the information needed to manage your booking and support training compliance
📧 Need help?
Contact us: nhsgm.olivermcgowanprogramme@nhs.net
⚖️ Why this training matters
❤️ Helps save lives by improving staff knowledge and skills
👦 Oliver McGowan
🕯️The training is named after Oliver McGowan. His death highlighted the need for better training and safer care.
📜 Legal requirement:
CQC‑registered providers must ensure staff receive appropriate training (Health and Care Act 2022)
🏅 About the training:
✅ National, standardised, recommended
📖 Based on Code of Practice & Core Capabilities Framework
👥 Co‑produced and co‑delivered with lived experience
💙 Helps to:
- Prevent avoidable deaths
- Reduce health inequalities
- Improve care
⚠️ Content notice:
This is a live session. People with lived experience will share real stories.
Some content may feel:
- Emotional
- Challenging
- Upsetting
❤️ Please look after yourself. If you feel affected:
- Step away if you need to
- Use your organisation’s wellbeing support
❌ Need to cancel?
😕 Can’t attend?
✅ Please cancel as soon as possible
➡️ This helps someone else attend
🔁 How to cancel
👤 Booked for yourself:
➡️ Cancel using Ticket Tailor
📧 Or email us: nhsgm.olivermcgowanprogramme@nhs.net
👥 Booked as a group:
➡️ Cancel whole group in Ticket Tailor
⚠️ Cancelling in Ticket Tailor
➡️ will cancel everyone
⚠️To cancel some people only
📧 Please email us: nhsgm.olivermcgowanprogramme@nhs.net