Paje Learning & Development Academy
Account Management & Development for Conference & Events Business (Hotels & Venues)

Account Management & Development for Conference & Events Business (Hotels & Venues)

Fri 10 Nov 2023 9:30 AM - Fri 24 Nov 2023 11:30 AM GMT

Online, Teams

Account Management & Development for Conference & Events Business (Hotels & Venues)

Fri 10 Nov 2023 9:30 AM - Fri 24 Nov 2023 11:30 AM GMT

Online, Teams

Description

Specifically for hotels and venues sales offices.  Fully understand your client’s needs and expectations to allow you to build a solid plan to manage client relationships for the long term. This will increase conversion levels, encourage repeat custom and client retention.

  • 3 x 2 hour interactive workshops covering the following topics;​
    • WHAT IS ACCOUNT MANAGEMENT
    • ROLE OF ACCOUNT MANAGER
    • CONDUCTING ANALYSIS
    • TYPES OF ACCOUNTS & THEIR NEEDS
    • INDENTIFY & PRIORITISE OPPORTUNITIES
    • ACCOUNT PLANNING
    • IMPLEMENTATION
    • MONITORING & ANALYSIS
    • GROWING THE PLAN
  • Homework activity to ensure delegates can practice their skills
  • Certification upon completion ​
  • Course completed over 3 weeks


£275+VAT per delegate

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