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Sales Office Excellence
Focused Conference and Event Sales Office enquiry handling best practice. Training developed and delivered by award winning enquiry handling excellence trainers working to industry and BDRC benchmarking criteria.
- Course completed over 4 weeks two hour workshops on Friday mornings from 10am - 12pm
- Interactive workshops covering the following topics;
- UNDERSTANDING YOUR CUSTOMERS
- ENQUIRY QUALIFICATION TECHNIQUES
- CHECKING AVAILABILITY AND PRICING
- PROPOSING YOUR VENUE TO WIN BUSINESS
- CONVERSION TACTICS
- SALES LEADS AND REFERRALS
- BOOKING MANAGEMENT
- EVENT COORDINATION
- FOLLOW UP
- Assessments and 1-1’s to ensure delegates hit the industry standards
- Certification upon completion
- £329+VAT per delegate