Sales Office Excellence
Sales Office Excellence
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Focused Conference and Event Sales Office enquiry handling best practice. Training developed and delivered by award winning enquiry handling excellence trainers working to industry and BDRC benchmarking criteria.
- Course completed over 4 weeks two hour workshops on Friday mornings from 9.30-11.30am
- Interactive workshops covering the following topics;
- UNDERSTANDING YOUR CUSTOMERS
- ENQUIRY QUALIFICATION TECHNIQUES
- CHECKING AVAILABILITY AND PRICING
- PROPOSING YOUR VENUE TO WIN BUSINESS
- CONVERSION TACTICS
- SALES LEADS AND REFERRALS
- BOOKING MANAGEMENT
- EVENT COORDINATION
- FOLLOW UP
- Assessments and 1-1’s to ensure delegates hit the industry standards
- Certification upon completion
- Small learning groups to a maximum of 10 people in any workshop giving you the opportunity to talk through current issues
- £315+VAT per delegate