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Sales Office Excellence

Fri 3 Feb 2023 9:30 AM - Fri 24 Feb 2023 11:30 AM GMT Online, Teams

Sales Office Excellence

Fri 3 Feb 2023 9:30 AM - Fri 24 Feb 2023 11:30 AM GMT Online, Teams

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Focused Conference and Event Sales Office enquiry handling best practice.  Training developed and delivered by award winning enquiry handling excellence trainers working to industry and BDRC benchmarking criteria​.

  • Course completed over 4 weeks two hour workshops on Friday mornings from 9.30-11.30am
  • Interactive workshops covering the following topics;​
    • UNDERSTANDING YOUR CUSTOMERS​
    • ENQUIRY QUALIFICATION ​TECHNIQUES
    • CHECKING AVAILABILITY ​AND PRICING
    • PROPOSING YOUR VENUE​ TO WIN BUSINESS
    • CONVERSION TACTICS ​
    • SALES LEADS AND REFERRALS
    • BOOKING MANAGEMENT ​
    • EVENT COORDINATION​
    • FOLLOW UP
  • Assessments and 1-1’s to ensure delegates hit the industry standards​
  • Certification upon completion ​
  • Small learning groups to a maximum of 10 people in any workshop giving you the opportunity to talk through current issues​
  • £315+VAT per delegate