This is a full day Customer Service Skills course delivered by Laura Horton

Communication Master

Laura has over 18 years’ experience in practice management and 18 years’ experience working as a Treatment Coordinator. In 2008, Laura left her full time practice management role and founded Horton Consulting, a business that works with dentists and their teams, providing business coaching and training support. Laura is well known for implementing the role of the treatment coordinator into practices across the European continent, supporting clinics in their quest to achieving their dream practice.